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"First assigned room did not have view, but staff was very helpful and gave another rooms for 1 night to address "

"The room was clean and well maintained, making the stay comfortable from the moment I checked in. The staff deserves special appreciation — they are extremely courteous, polite, and genuinely warm. Most of them are from the neighboring village, and their hospitality felt far more sincere and heartfelt than what you often experience in many high-end 5-star or even so-called 7-star hotels. The food was another highlight — excellent quality, freshly prepared, and made using pure ingredients. You can truly feel the authenticity and care in every meal. Safari bookings can be conveniently arranged once you reach Jawai, which makes planning much easier. A special mention to Mr. Pukhraj, who is very humble and helpful; the rest of the staff also reflects the same respectful and welcoming attitude. That said, this is a lodge, not a luxury resort. If you are someone who specifically looks for 5-star or 7-star properties with jacuzzis, ultra-luxury amenities, and a resort-style experience, this may not be the right choice for you. However, if you value cleanliness, authentic hospitality, great food, and a peaceful stay close to nature, this place is absolutely worth it."

"It wasn’t a good hotel at all. It says luxury boutique but it is neither Luxury nor boutique. Dirty towels and dirty floor of the room we were supposed to check into. I won’t recommend this at all."

"Not a 5 star property. Friendly staff. Offered tea on arrival, then charged us for it later."

"The hotel person says, they are not online, i have paid 6k to other hotel for one day, i believed on expedia but it is very worse, i was in trouble, hotel people behaviour was not good, owner was asking 3 times extra money for single day, i took some other hotel, i will go to consumer because i am a family person and i was in trouble during this peak winter season."

"spotless rooms staff cooperative helpful"

"If you are looking for a stay in a heritage building then this is the place…. What a beautiful property… the staff is amazing and makes you feel special… the rooms are amazing with antique furniture… it’s a wonderful experience staying there and enjoying the hospitality….one should definitely go for a stay in this property..Thanks."

"A classy heritage property with beautiful old-world charm. However, it would truly shine with more attention to upkeep. Routine maintenance of furniture, fittings, glasswork, and in-room amenities could be improved to match the grandeur the property promises."