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"Staff nice food good "

"Breakfast and dinner were included and excellent. Close to Nachi Falls. Hot springs nice. Beautiful balcony overlooking the bay. "

"This is a beautiful property (very modern and streamlined) with stunning views of the coast. We stayed in one of the budget buildings next door which was great as we were a large group and there was a common lounge and kitchen. We loved the bakery and shops in the main lobby area. The onsen was loved by everyone in our party. Staff are super helpful and kind. We thoroughly enjoyed our stay here."

"This was my favorite stop in Japan. Beautiful beach, great staff and reasonably priced."

"Onsen are good and food is adequate, however Hotel is in urgent need of repair !!!"

"Close to the train and bus stations. Good breakfast. Coffee and tea station can be accessed all day."

"Disappointed"

"Every think was good but becarefull every shop closing around at 5.00 pm prepare your self."

"We stayed here 3 nights in April (visiting from NYC). My husband got food poisoning from the hotel the second night (we know this because we shared every meal on our trip except 1). Food in general was not very good… we didn’t realize the ryokan culture is to eat a huge breakfast and dinner at the hotel, so we saw the reviews saying the food isn’t great and didn’t think much of it. The reviews are right! Other thoughts: if you google kii-katsuura one of the main attractions is whale watching, the hotel staff knew nothing about it. We had to do our own research and find a tour (tour co was 20 min away and picked us up from our hotel but just odd hotel staff were unhelpful). Also private outdoor onsen rooms on the first floor do not have a view of the ocean, which was a disappointment, worth it to pay more for a higher floor. But mostly do not recommend this place at all."