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"The stay was fantastic, especially since I was in a completely new area... I got lost, but the gentleman I spoke to on the phone was incredibly patient and provided me with excellent directions back to the hotel. The young woman at the reception was very polite and welcoming. The same goes for the lady in the restaurant... they all had great people skills and are sure to create repeat customers! That's in a nutshell! Great accommodation experience, indeed!"

"We arrived at 11 am and they left us checked in early. The staff were nice and the hotel was great. "

"Super comfy beds and great amenities. "

"Room spotless. Great restaurant. Polite and friendly staff."

"Check in was very efficient. Nick was a star. Hotel was very clean, the room was spacious and the bed was very comfortable."

"The room was clean and comfortable. Staff was very professional and helpful."

"Beautiful hotel, everything was clean, staff was super friendly, and breakfast was great. "

"Had to change rooms, but the front desk was very accommodating. That’s a sign of good staff; they solve problems themselves. As a result, we got a slightly nicer room, and he gave me a chocolate bar from concession for free. The bartender was very friendly as well. Little touches like that make for a plan to return here again when at Heathrow."

"Room was clean and perfect for the night. Very comfortable. Check in was great and easy and then in the am walk to departures was only 3 mins "