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"Bed was not made completely with fitted sheets rolling up over mattress in the room assigned, pillows questionable, and some crumbs on the floor. They gave us a new room. The new room was ok, but obviously not cleaned thoroughly as there was still food in the cupboard from prior guests . At 830 am breakfast was out of oatmeal, eggs, sausage and we got the last yogurt. Juice dispenser not working, water dispenser not working, and out of napkins. We have stayed here several times in the past but the facility needs a refresh and a better staffing plan. Drew was doing his best at the front, but clearly didn't have the support needed. Will look at other hotels next time"

"Newer or recently update. Very clean and the staff were very nice."

"Overall good"

"I didn't use either this time."

"Rooms were clean. Breakfast was acceptable. There were multiple items I like. The parking was fine. The front desk receptionist was courteous and helpful."

"Clean room, spacious, quiet. "

"Great location,good parking..hot breakfast..and did I say Great Location!!!"

"Had to change rooms multiple times due to different unacceptable issues. "

"Clean room, hot showers, yummy scones for breakfast and the $10 credit at the bar was a bonus. Love the Blackhawk "