"Breakfast was always fresh during my stay, and the staff was helpful and friendly. However, one thing left me disappointed. I had booked this trip for my honeymoon, but on the day I was supposed to fly out, the airline canceled all flights to St. Thomas. I called the hotel and spoke with someone at the front desk, who transferred me to the manager. I hoped they could offer some kind of accommodation or flexibility given the situation, but they didn’t. They said that because the room was held for me, it counted as a no‑show, even though I was fully prepared to travel and the flight cancellations were completely out of my control. It made an already stressful situation even more upsetting."