Cari Hotel di Burgas

"Positiv ​Die Hotelanlage ist sehr gepflegt und sauber. ​Es gibt ausreichend Platz für alle Gäste und auch der Strand ist gut. ​Das All-Inclusive-Essen ist in Ordnung. ​Negativ ​Vom Personal geht eine spürbare Demotivation aus; bei Anfragen hat man sofort das Gefühl, zur Last zu fallen. ​Als „My favorite Club“-Gast wurden wir die ersten zwei Tage schlichtweg ignoriert und sich selbst überlassen, statt die erwartete Hilfsbereitschaft zu erfahren. ​Der Service ist insgesamt nicht vorhanden und...

"The worst food I ever eat"

"We had everything we needed. The wonderful food deserves a special mention. The selection was large, everything was fresh and delicious."

"Our room was smelling of paint when we checked in. The airconditioner in our room doesn't work which made it difficult to sleep at night. We were told they were working on it but doing an online seach revealed this is an ongoing issue based on many guest comments to the extent the stopped advertising they have airconditioning, altough some rooms still have airconditioming sign on expedia info pages. The food is abundant but material used appears to be lowest possible quality. The restaurant is...

"Very good location. The hotel was clean. Staff was friendly. Very bad WiFi connection."

"We arrived not knowing what to expect and after our room was allocated, all fears were alleviated. The hotel is fantastic, the staff are wonderful and the breakfast is superb. Couple of small caveats, the pool is smaller than it looks in photos but still very pleasant and if all else fails there is the Black Sea on the doorstep. If I could rate it six stars I would."

"Very nice staff"

"Väldigt bra frukostbuffe. Sköna sängar. Tyst. Stort badrum med badkar. Fina balkonger. Nära stranden. Minus att spa avdelningen stänger så tidigt som kl sju på kvällen. Annars var upplevelsen jättebra! Återvänder gärna. "

"The hotel is a little run down, the bar is a complete joke with hardly any seating unless you want to sit around a structural post, drinks are not premium that’s for sure and low quality spirits, the food was good for lunch and dinner, along with snacks, but breakfast very poor"

"Alles krijgt geen 5 sterren omdat het hotel nog niet af is en het personeel iets beter Engels mag leren spreken. Het hotel is verder netjes en zeker in verhouding tot de prijs. Als de werklui doorgaan zo wordt het een mooi hotel met Bulgaarse afwerkkwaliteit. Het hotel zit dicht genoeg in het centrum om er zo heen te rijden met de taxi. Ook The Sea Garden is om de hoek. Deze is het bezoeken waard."

"Other hotel guests were out of control, lying around reception on sofas for hours, shouting at each other. The experience at breakfast was a free for all, the waste of food by guests was not controlled, the management had lost control. I requested an additional bed at booking but got charged another 90 euro for a sofa bed. I have stayed at many hotels for business and pleasure and would say that this was one of my worst experiences in a long time, I would not recommend this hotel to any family...

"From cleanliness to professionalism, this hotel meets the highest of standards. This is my top pick when staying in or near Burgas Bulgaria."

"Loved the very well maintained gardens, pools and alleys. Also tye descrnt tonthe beach via lift. The apartment was quite airy and it wasnt too warm at all without us needing to turn on the airco. Could have been nice to have some coffee dispensers around the complex."

"We stayed at the hotel last week. Arrived at 10:30pm and there was no hot food available, we were given a plastic bag each with a cheese & cucumber roll, a chocolate filled croissant, an apple, banana and a bottle of water. Rooms are very dated. The room door did not lock properly and the shower leaked, leaving the bathroom floor wet. AC did not work in the room. This hotel being sold as having “free water park access” is extremely misleading. The water park is three slides and a couple of...