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"Quick and efficient check-in. Staff looked after my suitcase while I looked for free parking down the street. Comfortable bed, large room, excellent breakfast, particularly the pastries. What is there not to like?"

"Lovely hotel ,clean friendly staff. Go somewhere else for breakfast as it was very limited for choice. "

"Great location in Scarborough. Difficult to access with a car although parking is available for a fee. Room was good although aircon difficult to use. Staff were very efficient in helping."

"Great hotel with friendly staff and an awesome central location"

"quick and easy staff service, clean room and comfortable beds. Great for the price. "

"Room ok, helpful staff, breakfast good, bar fine"

"A large portion of this hotel's business seems to be fly in fly out workers and as such they get priority. We were told to turn down our television at 8 pm when it wasn't overly loud. We didn't know there were FIFO workers sleeping next door. As mentioned in other reviews the sound proofing in the rooms is poor. At 1.50 am I was awakened by the alarm in the room next door. For the next 40 minutes this person showered and got ready for work. I went and asked the night manager to speak to them about the noise but he didn't. At 2.30 am they left their room and not quietly. I went out to see numerous Air Asia staff leaving for work, they made very little effort to be quiet. I went and asked the night manager to speak to them about how noisy they were but he just looked at me confused. At 3.30 am I was again woken up by a lot of noise next door. I got up to find two staff cleaning the room. When I enquired why they said guests were arriving soon to check in. It seems FIFO workers check out around 2.30 am and others check in around 4 am. If you are a fan of sleeping at night this may be difficult. The rooms are very dated and basic and the bed we had was terrible, not secured to the wall so it moved. When you sat on it, it sagged badly. They don't advertise it but when we arrived we were told they don't clean / make up the rooms unless you specifically request it."

"Thanks for having us. Staff and admin services was so welcoming and helpful. Me and my partner cant stress enough how grateful we are for Pagoda Spa and Resort and their hospitality. We made alot of noise one night due to having abit too much to drink. Hotel manager and staff were lovely and could of revoked our accommodation at anytime due to the noise level but instead were very forgiving and allowed us to stay."

"The property was very nice "