Agatsuma Hotels with Spa

"Two things really stood out: the convenient location (about a five minute walk to the train station) and the delightful breakfast on the 12th floor with spectacular views of the surrounding mountains. "

"Everything was perfect"

"すべてが完璧でした。 お部屋、接待、お食事、温泉のお湯、素晴らしかったです。宿全体に流れている雰囲気も良かったです。プライベート感もあり、また必ず行きたいお宿です。"

"Ski in ski out, perfect powder snow every day. Convenient locker. Amazing breakfast. Friendly service. "

"We enjoyed our stay. Great staff and service. Very clean and a good dinner buffet. The hotel is a bit of a hike uphill. Google maps might tell you to approach from the right, go behind the hotel and come around to the entrance. This route has a bunch of uneven steps and is somewhat steep. It’s better to approach from the left side up a paved road with an even incline."

"Lovely property, secluded but good shuttle options to ski field (less than 5 mins) and twice daily to Karuizawa. Staff were friendly - used Google translate as there were not many western travellers. Amazing Onsens - all gender seperate apart from private but open 24 hours. Food was great - and a shop for snacks, souvenirs and drinks. Great for winding down and experiencing the snow and small field close by."

"Great stay. I booked a room with open air bath and it came with the access to the executive lounge for afternoon snacks and drinks. Snacks, beers and wine. The snacks there was amazing. Coz I booked two consecutive nites, they gave us access to the exclusive public bath, less ppl and with more privacy. The room was so clean and the staff were excellent. I was impressed by a staff Jaing, she was so helpful and always so enthusiastic and ready to help all the time when I saw her at the reception - check in and check out and when she was working at the executive lounge. The cleaning team was doing an excellent job. All of these made my stay so wonderful. "

"Great stay. Check-in was simple and efficient. Staff are very pleasant and helpful. Made it easy with English speaking staff. Enjoyed the public bath. Room was comfortable and well kept. Overall I had a great stay. "

"Stayed here woth 4 kids to ski. Great spot and friendly staff. Will stay longer next time round "