Hotel Dekat Derwent Gardens

"The property was in the least to say grubby and I shudder to think what the hotel inspector with white gloves on the tv would make of the hotel The front of house personal wore the same clothes for the duration of our stay and everything she did seemed to be an effort"

"Housekeeping only available on request which isn’t clear on website"

"Fabulous stay if only for one night. Beautiful location, bright & stylish rooms, excellent service from all staff. Wonderful experience!"

"Our room had a fantastic view over Matlock Bath. It was wizard themed and would suit families looking for good value for money."

"Good location, good price. Looks lovely from outside. However, inside, carpets needs cleaning as our feet were sticking to it. Kids room light was flickering, twice approached different members of staff but nothing was done. Not enough mugs in the room (only 2 in a family room)."

"Amazing property and location, view from the room was amazing! Unfortunately the walk-in shower had mould and the shower heads were heavily limescaled"

"Disappointed. Not worth the price. Nostalgic visit and fell short of expectations. Property felt sad and tired. Lots of little niggles.’ Good breakfast!"

"The Snug was very comfortable and well equipped. It was also very clean. I could not work the shower but I did not contact the owner so I am sure it would have been sorted if I had. It was only three nights and there was a bath so I did not. It was well located, quite near to Matlock Bath. The bed was comfortable and it was well decorated throughout. "

"When I arrived I was shown to my room by the owner who was very friendly, but as soon as we entered the room she noticed the bathroom was flooded. She explained that one of the staff members had been fiddling with a pressure reducing valve and it must have caused the shower to run with the door open. They cleared the water up, but the carpet was wet through by the bathroom door and the room smelt damp all night. Next morning I went to breakfast an hour before I needed to leave. I waited 45...

"One thing marks down the property. Breakfast was not complete. We went for dinner at the White Hart and they had gluten free cereals. I had to ask for orange juice at breakfast. Also, we came back at 22:50 on a Friday night and asked for a beer. We were refused but another resident was served beer. There doesn’t seem to be consistency on food menus or services across the group pubs."

"The hotel is having building work done which was not disclosed Drilling and hammering started at 730am Do not visit the hotel!! Terrible noise and no one at reception until after midday "

"The staff were very helpful and nice, the bed and bedding were decent, as was the breakfast. Unfortunately it's on the main Derby road (A6) in Milford which is a couple of miles away from Belper centre. The room was incredibly hot due to the recent weather (naturally) but the window in room 3 has no means of keeping it open as the window stay bracket has broken. A fan was provided but made little difference. The toilet seat is also broken."