Hotels near Santa Cruz Wharf

"The buffet breakfast was most enjoyable. The security was necessary to insure the safety of guests. A 5 star operation."

"The hotel is in an excellent location with a covered walkway to the mall. The staff is exceptional, very friendly and helpful. Thanks Micheal, Nico, Lyster, Josh and Mely. The hotel was very secure, someone was always at the door. The rooms had very secure locks. The room safe was functional. I had left a lot of coins on the dresser countertop and the coins were still there after housekeeping had cleaned the room. I had to manually tip housekeeping if I happened to be in the room at the time they were cleaning. Pool was very nice. "

"Pool was nice. Perfect room"

"Staff was friendly who worked up front ! The cashier at breakfast restaurant maydawe I think that’s what it’s called ! Anyway lady did not provide the 15% Dusit discount ! I spoke to cashier and front desk and neither knew how to simple just credit back the 15% as it’s not difficult and it’s standard ! When you make mistake fix it and do not say I’m night cashier write your info down and I’ll see what I can do ? That’s not a way to handle the situation ! Bathroom also leaked water all over floor from shower ! The pool area is nice and the Thai restaurant are good ! Housekeeping very good ! "

"Staff were very helpful and accomodating. The room was very clean. However, the sink wasn't draining properly and when reported, nothing was really done."

"Clean room and great staff"

"Courteous helpful staff. Stairs were a problem as there is no elevator. Hot/cold water dispenser left me with a burn on hand as hot water and cold water tabs are too close to each other and there is no safety stop on the hot water tab. "

"so beautiful "

"The accommodations were very nice and the staff was excellent. They were very responsive to our requests and went above and beyond to make things extra special for Valentine's Day. Our personal butler,G.R. handled everything thing from a motorcycle rental to flower bouquets and extra special margaritas. It will always hold a special memory and I plan to visit again."