Hotel Dekat del Lago Resort & Casino

"Loved it We are not gamblers but between the restaurants and facilities it was awesome"

"The room was very clean and the staff were helpful. I didn't have expectations regarding the quality of the room but I was pleased with the bed, bathroom, etc."

"It was good in general. However, the breakfast could be better because the fried eggs had fake taste, and they run out of dough for waffles at 9am."

"Overall good"

"The entire staff was very polite and kind. Our room wasn't very well equipped, but it was very clean. The tissue box was completely empty (not like it had a few tissues left...so it should not have been missed). We had to ask for tissues, toilet paper, and body wash - just for a 2 day stay."

"Improve your housekeeping service"

"The hotel charges five-star prices for what is, at best, a two-star experience. We paid nearly $900 for a two-night stay, and it was nowhere near worth the cost. While the waterfront location was beautiful, the property itself was so poorly maintained that it was impossible to enjoy the grounds. There were chairs overlooking the lake, but the weeds had grown so high that the view was completely obstructed. The lack of cleanliness was equally disappointing. The elevator doors and walls looked as...

"Lovely space, well behaved pets, attentive kind host who accomodated our arrival and departure times with courtesy!"

"I did not like the property at all. The hotel room has no closet, had no working appliances. I had to ask them to either fix the TV or change our rooms. There was no microwave, and the hair dryer in the bathroom was not working. I do have to give it to the staff, that did bring up a TV, and a microwave, and a dryer for us. The room was not cleaned the first day we were out. The next day I had to call for service and even then they didn't clean it, simply made the beds and put in new towels. The...

"The staff was extremely helpful and friendly! Next time we stay in the Finger Lakes, we will stay there again."

"The place was fine. We will use them again on future ventures to the Finger Lakes."

"It's unfortunate this hotel isn't really up to standards for the price they want. Cheap soaps, no products, dirty floor (in my room), rusty toilet paper holder. I dont think the stairs ha e been vacuumed in quite some time. There was a phone in the room that didn't work to call the front desk. It's a bit more run down than advertised, to say the least. And, the restaurant was closed for "rennovations" for quite some time. That should've been explained in advance. A big disappointment. ...

"New installment are great"

"The photos online are not representative of present condition of the property. Tub backed up terribly. Carpet and seating area had major stains. Bedding looked like it might not have been changed, after last room rental. There were several hairs in the bedding when pulling back sheets. Luckily, there was a second bed that seemed better. Add to that, the towels were clearly years old. One had a hole and loose threads hanging off of it. Overall, even for a budget motel, very underwhelming....