4/10 Lemah
natalie
Mengembara bersama keluarga
3 Mac 2026
Sukakan: Kemudahan
Tidak sukakan: Keadaan hartanah & kemudahan
Stayed for 5 days. The rooms were fine overall, but it’s definitely an older hotel. We were visiting during Bike Week, so there weren’t many hotel options available.
Unfortunately, we had a major issue with the fire alarm in our room. On Saturday night, it started beeping in the middle of the night. We reported it at 5:00 AM and were told it would be fixed. When we returned later that evening, it was still beeping. Someone was sent up to fix it, and it stopped for a few hours — but then it started again in the middle of the night.
This same situation continued for three days. Every day, I went down to the front desk to ask them to fix it. Each time, they would attempt a repair, it would stop briefly, and then start beeping again a few hours later. We endured two completely sleepless nights with a loud beep going off every single minute.
On the third night, after we were at our breaking point, they finally offered to move us to another room — at 9:45 PM. To make matters worse, the desk clerk that evening acted as though we were a major inconvenience. She basically tossed the new room keys at me without so much as an apology.
I understand things happen, especially during busy events, but three days of an unresolved fire alarm issue and the lack of customer service made this stay extremely frustrating.
natalie
Menginap 4 malam pada Feb 2026
