Hotel Dekat Datuk Bandar Silver Spring

"Pretty disappointing. When we checked in, the front desk supervisor wasn’t very welcoming. She was warm and friendly with the couple ahead of us, but noticeably less so with us. We also noticed the lobby wasn’t very well kept, but decided to just see what the room looked like. As soon as we got to our room, there was a bug on the wall. The decor was nice, but the bathroom was not clean. The shower had a dirt ring, black mold, and dirty grout. Then I went to dry my hands and found multiple...

"Great breakfast and friendly staff."

"AC was inadequate, limited control, wasn’t comfortable for sleeping, didn’t cool room well enough. Bed too soft, had a topper. A fan in the bedroom might have helped."

"The motel was not very clean and it did not have many amenities. Our "non-smoking" room smelled like smoke so we moved to a different room."

"Terrible service"

"No recibí limpieza ni una vez de los días q me quede ahí, y también estaban veis tomas corrientes enchufes dañdos"

"Great hotel"

"Lovely property in a great location. Very clean, very quiet and calm interior, very attentive staff. The gym was tiny."

"A great stay, definitely would stay again."

"The hotel was nice and clean. The staff were very nice and welcoming. Definitely would stay again."

"The staff, especially at check-in and check out, we’re extremely sweet and helpful . I enjoyed my interaction with several of the women who assisted me. It went a long way to my enjoyment of the entire property. The property was clean and quiet. I was able to sleep really well. Again , the staff there is top-of-the-line."

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"Great manager and staff, they helped us get an extra bed to sleep on, above and beyond customer service."

"Sara at the front desk is the best!"

"Clean hotel. Nice room with microwave and fridge. Available parking but not free"

"The staff at the property is absolutely horrible. Before we arrived i tried speaking with thr front desk before our stay and the man i was speaking to kept raising his voice and talking over me and cutting me off. At the property the front desk lady said she was too busy to call us when our room was ready but would connect our bonvoy account so we could look it up ourselves and she never did. So we had to call the hotel multiple times to check on our room and was met with attitude . No smiles...

"Everything is good"

"Clean room, food was fantastic, and good customer service. It's worth it"

"Faltaba limpiar mejor la habitación, había cabellos y uñas postizas en el piso, como que nunca limpiaron o aspiraron y eso me decepcionó mucho. La atención del personal fue excelente, muy amables."