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Sheraton Dallas Hotel

4.0 star property
Hotel with an outdoor pool, near American Airlines Center

Choose dates to view prices

Sheraton Dallas Hotel, in the city's heart, offers breakfast and dinner at Open Palette. Enjoy a rooftop garden with city views, a coffee shop, and an outdoor pool. Just steps from Kay Bailey Hutchison Convention Center and American Airlines Center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Breakfast available
The current price is RM586
RM703 total
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed, Non Smoking

View from room

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Separate bedroom
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Living area

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Pillow-top bed
Sofa bed
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

50-inch plasma TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Pillow-top bed
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

50-inch plasma TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Blackout curtains
  • 67 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Separate bedroom
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Separate bedroom
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
27 Nov - 28 Nov
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About the area

Map
400 Olive St, Dallas, TX, 75201

What's nearby

  • Majestic Theater - 3 min walk - 0.3 km
  • Dallas Museum of Art - 7 min walk - 0.6 km
  • Morton H. Meyerson Symphony Center - 8 min walk - 0.8 km
  • Dallas World Aquarium - 12 min walk - 1.0 km
  • Kay Bailey Hutchison Convention Center - 16 min walk - 1.4 km

Getting around

  • Federal & Olive Tram Stop - 3 min walk
  • Dallas Union Station - 8 min drive
  • Love Field Airport (DAL) - 17 min drive

Restaurants

  • ‪Subway - ‬4 min walk
  • ‪True Kitchen + Kocktails - ‬3 min walk
  • ‪Open Palette - ‬1 min walk
  • ‪DRAFT Sports Bar - ‬3 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Sheraton Dallas Hotel

Hotel near Kay Bailey Hutchison Convention Center
Close to Dallas World Aquarium and American Airlines Center, Sheraton Dallas Hotel provides a corner/local shop, a terrace and a coffee shop/cafe. The on-site American cuisine restaurant, Open Palette, offers breakfast and dinner. In-room WiFi (surcharge), with a speed of 25+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • A vegetable garden, wedding services and a porter/bellboy
  • Guest reviews give top marks for the helpful staff
Room features
All 1840 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as desk chairs and safes.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and baths or showers
  • 50-inch HDTVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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The price is RM657
RM771 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Mkt. Grab 'n Go
  • Open Palette

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 230,000 square feet of conference space
  • 60 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1959
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 16 kg per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 0.90 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 24 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Covered self-parking fee: USD 30.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Frequently asked questions

Does Sheraton Dallas Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Sheraton Dallas Hotel?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Sheraton Dallas Hotel on 29 Nov 2025 start from RM 585.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Dallas Hotel pet-friendly?

Yes, Sheraton Dallas Hotel allows pets with a maximum weight of up to 16 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sheraton Dallas Hotel?

Self-parking is available for USD 30.00 per night. Valet parking is available for USD 45.00 per night.

What time is check-in at Sheraton Dallas Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Sheraton Dallas Hotel?

Checkout is at 11:00 AM.

Where is Sheraton Dallas Hotel located?

Located in Downtown Dallas, this hotel is within 1 mile (2 km) of Majestic Theater, American Airlines Center and Dallas World Aquarium. Dallas Market Center and Kay Bailey Hutchison Convention Center are also within 3 miles (5 km). Federal & Olive Tram Stop and St Paul Station are within a 5-minute walk.

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Sheraton Dallas Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 573 out of 1004 reviews
Rating 8 - Good. 203 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 72 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with helpful staff
Stayed 2 nights in Oct 2025

10/10 Excellent

LaDonna

Liked: Amenities
Very nice hotel with walkable eateries
Stayed 2 nights in Sep 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning, easy parking/ valet, everyone was pleasant, perfect location. Food was delicious! Can’t say anything they could improve on, definitely a re book!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Collyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service is top notch!

The experience was wonderful from check in to check out. Everything was in wonderful condition and clean. Staff were friendly and incredibly helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Property was really nice. Drain in the shower drained very slow (almost clogged), they had to have known when cleaning. Overflow parking had at least 8 trucks with windows smashed out the morning we left. Surroundings didn't feel safe with but did feel safe at the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Kasseh

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great time
Stayed 1 night in Jun 2025

2/10 Terrible

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to the hotel October 10th. Was told that valet and hotel parking was FULL. The staff informed us we would have to park in public parking a block away. Sunday morning we came out to find our truck along with 15-20 others had been broken into. Not a way to end a vacation.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly, rooms are very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Mar 2025

10/10 Excellent

Valeria

Great
Stayed 1 night in May 2025

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough restaurants to select
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very pleasant and helped with my questions
Stayed 1 night in Mar 2025

10/10 Excellent

Don

Liked: Cleanliness, room comfort, communication

Great stay

Great location and a nice play to stay
Stayed 1 night in Jul 2022

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities
Upon arrival staff made negative comments about where we were from. No valet available no parking available on property was told to park down the street which lead to our car being broken into. Air conditioning in room was poor. Curtains were dirty. Ate at restaurant in hotel Open pallet and service was horrible did not get our water until after we finished eating. Was told our ticket couldn’t be split charged a 20% gratuity and barely was given any service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton was great as always!
Stayed 2 nights in May 2024

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel centrally located in downtown Dallas. The food in their Draft House bar and grill is delicious, beds are comfortable and their staff is friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and choice of food and beverages.
Stayed 2 nights in Mar 2024

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was wonderful.
Stayed 3 nights in Oct 2023

8/10 Good

Olmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It it’s close to lots of places.
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing had a blast
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Sheraton Dallas Great property

Great property, comfortable beds, service and staff very friendly and willing to offer suggestions
Stayed 2 nights in Aug 2022

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a remarkable stay! Room was great, comfortable and I had a beautiful city view! Every interaction with a hotel employee was fantastic!
Stayed 1 night in Apr 2023

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great thank you!

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Price point for a quick and short stay
Stayed 1 night in Oct 2022