"The hotel was wonderful—our room was spacious, spotlessly clean, and all of the amenities provided were great. It was especially handy to have washers and dryers in the basement for guests’ use, although you do have to download an app to use them and pre-load your account with 20€ (you can claim a refund of any unused portion of your balance). The hotel staff were extremely warm, kind, and very helpful. The hotel is conveniently located close to several public transportation options to the city center, and the Vienna Pass made traveling on public transit a breeze. The only things that were lacking that otherwise would have made this a five-star stay: the hotel does not have good climate control. It was uncomfortably warm during our stay, which led to poor sleep most nights. The staff kindly lent us a fan, but to run it at night, we had to keep our key card in the power slot that controls the room’s electricity, and there was a very bright neon light illuminating the headboard of the bed that could not be turned off. We tried to cover the light with our bath towels, but that was a very inconvenient design flaw of the room. Otherwise, we had a great stay!"
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