"I really try to be fair with my ratings, so I want to say first that the staff I dealt with was professional, and kind for the most part. I was assigned room 323, get to the room was not near elevator and the walk towards the room kind of let me know that something was off. Because when you enter the building, the smell of it was harmony. Then the hallway carpets going upto room told a different story...they were run down.
Fast forward to my room, it looked clean. I chk'd the bed and no bedbug, the air was on 64 when I entered and it was freezing, but that did not cover the horrific smell and the 3 nights I was there I was unable to sleep. I told the lady about the smell and she responded "maybe turn the fan on. Nope, i endured it because of the "no refund clause."
But please understand me when I tell you that room made me sick. It looks clean, but smells of old mode and mildew. They back clean daily, but the smell still there. By the way, the window did not open in there which made it worst. I layer down with my nose covered for as long as I could but please be aware. I made a mistake going here for the cheaper price.
The breakfast was ok looking, but I never ate it. The eggs were circled pancake-looking and only sausage. You make your own waffles. I mean, the entry area smelled great and that where you rat breakfast, but because the rm smelled so bad I couldn't eat there.
If the update carpets, get rid of smell and make contractor corrections, it could be better plc"