Verified
8/10 Good
Laura
8 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Laura
Stayed 2 nights in Dec 2025
La Provence Restaurant & Boutique Hotel
3.5 star property
Travelers can lounge by the outdoor pool or book a rejuvenating spa treatment after exploring the attractions in the surrounding area
Choose dates to view prices
Photo gallery for La Provence Restaurant & Boutique Hotel
Located in a vibrant shopping district, La Provence Restaurant & Boutique Hotel offers a welcoming retreat with a continental breakfast, swim-up bar, spa treatments, art gallery, coffee shop, and high-speed WiFi for comfort and convenience.
Reviews
8.28.2 out of 10
Very good
Popular amenities
- Pool
- Breakfast included
- Spa
- Pet-friendly
- Parking included
- Free Wi-Fi
Room options
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Showing 5 of 5 rooms
View all photos for SUITE CON JACUZZI AMATE
SUITE CON JACUZZI AMATE
- Garden view
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free Wi-Fi
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HABITACION EJECUTIVA
8.08.0 out of 10
Very good
1 review
(1 review)
- Garden view
- Sleeps 2
- 1 Queen Bed
- Free Wi-Fi
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HABITACION ESTANDART
10.010.0 out of 10
Exceptional
1 review
(1 review)
- Garden view
- Sleeps 2
- 1 Double Bed
- Free Wi-Fi
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HABITACION JR. SUTE
10.010.0 out of 10
Exceptional
1 review
(1 review)
- Garden view
- 1 bedroom
- Sleeps 4
- 2 Double Beds
- Free Wi-Fi
View all photos for HABITACION EJECUTIVA SOFA
HABITACION EJECUTIVA SOFA
- Garden view
- Sleeps 2
- 1 Queen Bed
- Free Wi-Fi
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About the area
Located in Cuernavaca, La Provence Restaurant & Boutique Hotel is connected to a shopping centre. The area's natural beauty can be seen at El Tepozteco National Park and Lagunas de Zempoala National Park, while Robert Brady Museum and Museum of the City of Cuernavaca are cultural highlights. Ready for a night out? Consider Vista Luna and Quinta Puerta de Agua. Visit our Cuernavaca travel guide
Plutarco Elias Calles No. 22, Cuernavaca, MOR, 62030
What's nearby
Cuernavaca Cathedral12 min walk - 1.0 km
Borda Gardens14 min walk - 1.2 km
Robert Brady Museum14 min walk - 1.2 km- Cuernavaca Golf Club2 min walk - 0.2 km
- Plaza de Armas15 min walk - 1.3 km
Getting around
- Benito Juarez International Airport (MEX)101 min drive
Restaurants
- Chaparrito's Taco's Bar9 min walk
- Amasijo9 min walk
- El Gran Buke10 min walk
- Restaurante Casa Taxco “Hotel Quinta Lucerito”4 min walk
- La provence1 min walk
About this property
La Provence Restaurant & Boutique Hotel
Hotel connected to a shopping centre
Free continental breakfast, a swim-up bar and a terrace are just a few of the amenities provided at La Provence Restaurant & Boutique Hotel. Treat yourself to spa services, such as a manicure/pedicure, a massage or a facial. The on-site French cuisine restaurant, La Provence, offers lunch and dinner. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with an art gallery on-site and a coffee shop/cafe.
You'll also find perks such as:
- An outdoor pool along with sunloungers, pool umbrellas and a swim-up bar
- Free self-parking
- A round-trip airport shuttle (surcharge), beach umbrellas and concierge services
- 1 meeting room, a front desk safe and a banquet hall
Room features
All guest rooms at La Provence Restaurant & Boutique Hotel offer thoughtful touches, such as premium bedding and separate dining areas, in addition to amenities, such as free WiFi.
More conveniences in all rooms include:
- Bathrooms with showers and free toiletries
- 50-inch TVs with cable channels and DVD players
- Separate dining areas, highchairs and ceiling fans
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transport
- Return airport shuttle (surcharge)
- Onsite parking available only on request
- Free self parking on site
- Limited on-site self parking
Food and drink
- Free continental breakfast available daily 8:00 AM to noon
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- A swim-up bar
- Couples/private dining
- Private picnics
- Snack bar/deli
Restaurants on site
- La Provence
Things to do
- Art gallery
- Hot tub
- Outdoor pool
Family friendly
- DVD player
- Free supervised activities for children
- High chair
- Outdoor pool
- Separate in-room dining area
- Snack bar/deli
Conveniences
- Limited-hour front desk
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Housekeeping (daily)
- Proposal/romance packages
- Tour and ticket assistance
Business services
- 215 square feet of conference space
- Business centre
- Coworking space
- Meeting room
Outdoors
- Beach towels
- Beach umbrellas
- Garden
- Pool loungers
- Pool umbrellas
- Terrace
Spa
- Aromatherapy
- Body scrubs
- Couples treatment rooms
- Deep-tissue massages
- Facials
- Manicures/pedicures
Accessibility
- No lift
More
- 2 buildings
- 2 floors
- Banquet hall
- Designated smoking areas
- Mosquito nets
Room amenities
Bedroom
- Blackout drapes
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Towels provided
Entertainment
- 50-inch TV with cable channels
- DVD player
Food and drink
- Limited room service
- Separate dining area
More
- Ceiling fan
- Fan
- Free local calls
- Iron/ironing board on request
- Phone
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of MXN 500, per pet, per night, plus a deposit of MXN 500 per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Litter boxes are available
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MXN 1000.0 per stay
We have included all charges provided to us by the property.
Optional extras
- Pet deposit: MXN 500 per night
- Pet fee: MXN 500 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does La Provence Restaurant & Boutique Hotel have a pool?
Yes, this property has an outdoor pool.
Is La Provence Restaurant & Boutique Hotel pet-friendly?
Yes, pets are allowed at this property. There's a deposit of MXN 500 per night and a fee of MXN 500 per pet, per night. Service animals are exempt from fees.
How much is parking at La Provence Restaurant & Boutique Hotel?
Self-parking is free at this property.
What time is check-in at La Provence Restaurant & Boutique Hotel?
Check-in start time: 3 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at La Provence Restaurant & Boutique Hotel?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does La Provence Restaurant & Boutique Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is La Provence Restaurant & Boutique Hotel located?
Located in the heart of Cuernavaca, this hotel is within a 15-minute walk of Cuernavaca Golf Club, Museum of the City of Cuernavaca and Borda Gardens. Robert Brady Museum and Cuernavaca Cathedral are also within 15 minutes.
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Reviews
La Provence Restaurant & Boutique Hotel Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.8
Location
8.8
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 51 out of 100 reviews
10 - Excellent
51
Rating 8 - Good. 25 out of 100 reviews
8 - Good
25
Rating 6 - Okay. 13 out of 100 reviews
6 - Okay
13
Rating 4 - Poor. 3 out of 100 reviews
4 - Poor
3
Rating 2 - Terrible. 8 out of 100 reviews
2 - Terrible
8
Reviews
Verified
10/10 Excellent
Raul
1 Feb 2026
Liked: Cleanliness, property conditions & facilities
Bien
Raul
Stayed 1 night in Jan 2026
Verified
6/10 Okay
Tania Maygualida
9 Jan 2026
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
En general bien pero no maravilloso, lo peor de todo fue que el 1 de enero cortaron el servicio de restaurante a las 5 de la tarde, no tuvimos en donde cenar y apagaron las luces de todo el jardín, realmente no teníamos otra opción más que meternos al cuarto a ver la televisión, considero que en esas fechas, cuando el hotel está lleno, no deben de quitar el servicio aunque sea 1 de Enero, si me hubieran dicho eso pues no voy . La cena de fin de año muy cara para lo que sirvieron, la verdad es que no lo recomendaría .
Tania Maygualida
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
MIREYA
24 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
La alberca climatizada, excelente servicio, habitación, desayunos y jardines.
MIREYA
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Tania Sánchez
18 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
El personal super amable y está muy lindo todo.
Tania Sánchez
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Maria del pilar
17 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito hotel
Maria del pilar
Stayed 1 night in Nov 2025
Verified
8/10 Good
Monica
16 Nov 2025
Liked: Cleanliness, staff & service, amenities
Al baño le hace falta ventilación
Monica
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
JOSE
3 Nov 2025
Liked: Cleanliness, property conditions & facilities
super
JOSE
Stayed 1 night in Nov 2025
Verified
8/10 Good
CHRISTINE
1 Jun 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il est noté que le petit déjeuner est un buffet continental dans la réservation, déçus nous avons eu droit à un café un jus de fruit et un morceau de gâteau … où est l erreur ?
CHRISTINE
Stayed 1 night in May 2025
Verified
8/10 Good
jose a
16 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito hotel
Todo estuvo bien, excepto porque no tienen aire acondicionado, solo ventiladores, y en la noche hace calor, fue el unico inconveniente
jose a
Stayed 3 nights in May 2025
Verified
10/10 Excellent
Lilian
9 Mar 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar y el personal muy amable
Lilian
Stayed 1 night in Mar 2025
Verified
10/10 Excellent
Miguel
12 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción de fin de semana
Excelente estancia
Miguel
Stayed 2 nights in Jan 2025
Verified
6/10 Okay
Rodrigo
25 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, sólo tuve mala experiencia con la comida del restaurante, uno de los alimentos estaba en mal estado.
Rodrigo
Stayed 2 nights in Aug 2024
Verified
2/10 Terrible
Selene
29 Apr 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
No hay recepcionista cuando llegamos, nos comentaron que hasta las 3.
Cuartos con larvas en cabecera y colchones con pequeñas cucarachas en el baño.
El mesero atendió nuestra inconformidad después de quejarnos 4 veces en recepción con otro Mesero (estaba la administradora y gerente afuera sentadas en el jardín charlando); el mismo mesero nos cambió de cuarto donde encontramos cucarachas grandes arriba del mueble y en el piso.
No comentaron que fumigaron el lunes, para el viernes en la tarde/noche no habían hecho limpieza de la fumigación de los cuartos desocupados. ¿Entonces porque el Check-in es hasta las 3?
Nos fuimos del hotel, "habló" con nosotros, la gerente y la administradora, en un tono que no les importaba mucho que nos fuéramos, "se disculparon".
Es lamentable, porque hubo muchos pretextos y no una disculpa real; siempre los hoteles en Cuernavaca estarán llenos, asumo que un cliente más o menos no es relevante. En estas situaciones es cuando se ve si la administración en realidad sabe llevar un hotel o no.
Pagamos menos con Expedia, creo que por esto el servicio del hotel no es bueno o fuimos ignoradas.
Piden identificación oficial.
Bueno: los gatos que tenían y el único mesero que SI
nos apoyó dentro de lo que pudo.
Recomendación: Revisen muy bien sus cuartos, sobre
todo si se los dan cerca de la cocina;
revisar las cabeceras que son como agujeradas.
Selene
Stayed 2 nights in Apr 2024
Verified
10/10 Excellent
Jordi
26 Nov 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Buen y lindo lugar, muy atento el personal
Jordi
Verified
10/10 Excellent
JOSE ANTONIO
2 Oct 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitacion de mediana calidad ; lo que definitivamente es muy buenos es la comida . 100% recomenndable
JOSE ANTONIO
Stayed 2 nights in Sep 2023
Verified
10/10 Excellent
Heidi
13 Aug 2023
Liked: Amenities, property conditions & facilities
Excelente
Heidi
Stayed 2 nights in Aug 2023
Verified
10/10 Excellent
Tania Maria
27 Jun 2023
Liked: Cleanliness, staff & service, property conditions & facilities
-
Tania Maria
Stayed 1 night in Jun 2023
Verified
10/10 Excellent
Isabel
22 May 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito hotel
Muy bonito hotel, habitación muy amplia y limpia. Hay jardines y alberca. Jenny prepara unas bebidas muy ricas. Sabrosa comida francesa. Todo el personal son amables. Aceptan mascotas.
Isabel
Stayed 2 nights in May 2023
Verified
10/10 Excellent
Maria
11 May 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Su jardin es hermoso, todos muyyy atentos, la recámara muy bonita, y sobretodo el trato de Coni sra. que te recibe en la recepción..
Muchas gracias!
Volveré 🙂
Maria
Stayed 2 nights in Apr 2023
Verified
10/10 Excellent
Alba del Carmen López
17 Mar 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su entorno natural rodeado de vegetación
Alba del Carmen López
Stayed 1 night in Mar 2023
Verified
10/10 Excellent
Carlos German
14 Mar 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble hotel boutique
Habitación muy cómoda, baño impecable (desearía hubiese acondicionador), el aire acondicionado en algún momento aventó hielo y la tapa de la botella de agua estaba sucia. El Restaurant increíble la comida excelente y las áreas verdes muy padres.
Carlos German
Stayed 2 nights in Mar 2023
Verified
10/10 Excellent
Vickie
13 Mar 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que lindo este boutique hotel! Nos encantó la habitación, los jardines y la gente. También un restaurante excelente!
Vickie
Stayed 1 night in Mar 2023
Verified
8/10 Good
Maria
27 Feb 2023
Liked: Cleanliness, staff & service, amenities
Muy rico, buenas instalaciones de hotel. Habitación lúgubre y poco espacio para cosméticos en el baño.
Maria
Stayed 1 night in Feb 2023
Verified
10/10 Excellent
Daniela
27 Feb 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bello hotel, agradable el ambiente. Te relajas demasiado y te permite descansar y disfrutar con los que vas
Daniela
Stayed 1 night in Feb 2023