Hotels in Crossroad Park, Portage

"Beautiful hotel. My 90 year old mom loved the room and the layout of the entrance and lobby. "

"My only 2 gripes are, you can’t just walk in. It was nice that they didn’t leave you out in the cold and rain but to get all the way in, so as to “check in”, you had to grt someone’s attention. I am sure that this is meant for security but it was a bit of a shock seeing that I was unaware before arriving. The second gripe is that the person “booking” the room has to be present for the check in. This is very inconvenient. I drove there through crappy weather because the attendant had to “see” mu ID but when I got there, he never even looked at it. All that said, our out of town guests had a great stay. They said that it was clean, comfortable and they were surprised at how quiet it was. They got a great nights sleep. Now that I know what to expect, I am sure that we’ll reserve a room for them in the future."

"Staff was kind and helpful and we had a clean room and nice amenities "

"Check in easy, room clean, always quiet, love the stovetop in each room and full sized fridge"

"This hotel and staff carries the professionalism and amenities I am looking for during travels. "

"It was a wonderful stay however when I made my reservation it said I wouldn't be charged until we got there and I was unable to use the card that it was supposed to go on. So I'm at a limbo still trying to figure out what to do. Normally every hotel I've stayed at they never charged until we got there all I had to do is give them a card when I did the reservation and they charged my card when I got there. "

"Room was very clean and Comfortable. Amber was very friendly and professional on the phone when I called for a question. Pat was great when we checked in. I asked Pat for a great place to eat local and she asked me if I wanted a sitdown restaurant and I said yes. She recommended Jacs in Kalamazoo about 4 miles up the road. Jacs did not disappoint. Great suggestion. We do ask often on places to eat when we travel, and most are great recommendations. The only negative thing I would say is when I went to connect to the WIFI, I put my last name and room # in as required and when I clicked connect to basic WIFI, ir did not connect and was asking me to register with chooice hotels."

"Great suites for families. Awesome breakfast area with lots of seating options and great food selections. Perfect location to visit the Air Zoo and going skiing north of the city. "