4/10 Lemah
Denise
23 Jun 2025
The customer service when i arrived was not great, the an had no name tag, did not greet with a smile, did not even seem happy to be at work. When i left the lady was great but i told her about some of the problems but it seemed to fall on deaf ears. My room was next door to the housekeeping rooms and people were hangout late outside the door and i could hear them. The room smelled funny when i first entered, slthough it looked presentable. But it seemed older and a board on the side of the tub was sticking out, the mirrors above that luxurious bathtub was dirty and i was left 2 shampoos. It would have been nice to have had one shampoo and one conditioner. Plus considering they stressed the hotel was a no dog hotel, the housekeeping room had a dog come out their room. The back of the hotel looked a bit of trashed because someone had their car broke down and they were working on it. It cost too much to stay at this place for the way it was.
Denise
Menginap 1 malam pada Jun 2025