Hotel Dekat Creekside Commons

"I booked at this hotel to visit my best friend, I am coming from out of state( Michigan) so reading that the hotel has a hot tub sold me over the other hotels in the area. When we arrived late at night the staff at that time was really friendly and did a great job giving us information. We settled in for the night, and noticed that the cable to the tv that lets you watch tv was broken so we just went to bed. The next day, the thought of letting someone know didn’t cross our minds because we had...

"DISAPPOINTED. I made my reservation through hotels.com, paid for the reservation, received a confirmation number, and receive the receipt of payment for the room. When I arrived at the hotel they had no record of my reservation. I attempted the contact hotels.com directly through your AI assistant, and receive no response. I was then forced to pay again for the room directly to the hotel. I find this to be completely unacceptable and expect someone to contact me directly to resolve this...

"Great"

"Good breakfast"

"This is the 2nd time i have stayed at this location. Everything was perfect."

"Yes"

"Great property, next to restaurants and access to the highway. "

"Es un hotel exelente , la estructura todo esta nuevo las camas super comodad , pero el personal de limpieza pesimo no limpian bien van a dañar la reputacion del hotel , deberan contratar un empresa de limpieza mejor ya que las empleadas no les importa no hacen el aseo correcto y esto no es bueno para ellos , de resto la estructura nueva las camas y todas las instalaciones exelentes "

"Room was clean, the staff were friendly and the breakfast was good! We were downstairs by the door and it wasn’t too loud "

"Clean"

"Very very nice! Close to a walking trail. Excellent security. Was VERY quiet. Parking garage $10 a night and a bit of a walk to hotel. Also would have been quite nice to have coffee in the lobby "

"helpful staff, good location, clean and comfortable"

"Very noisy HVAC"

"Room was clean and comfy. Pool was WARM. Hot tub was HOT. Breakfast was normal. We would stay here again. "

"Stayed for two nights never got room cleaned or towels refreshed. Pool was cold, was supposed to have hot tub, but didn’t. Was supposed to have free WiFi, but didn’t unless you sign up for membership. Was supposed to have breakfast but didn’t. Unless you buy breakfast in the connected restaurant. Toilet hadn’t been cleaned for a while had stains in the side. Towels were stingy. Very loud!! Could hear everything around you, above you, in next door rooms and hallway. Was an annoying knocking sound...

"clean and simple rooms, polite staff, "

"xxx"

"Breakfast was disappointing, this is the 1st place I've stayed at in many years that you couldn't make your own waffles. Also several places recently have had biscuits & gravy but not here. Eggs, sausage, bacon, cereals, & breads."

"Very clean"