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Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property
Families enjoy a hearty breakfast at the on-site restaurant before splashing in the indoor pool, while the spa tub offers a perfect relaxation spot

Choose dates to view prices

The Heritage Inn Hotel & Convention Centre Cranbrook, near Tamarack Centre, combines comfort and convenience. Enjoy the indoor pool, spa tub, and on-site restaurant serving breakfast and kids' meals. Free WiFi keeps you connected, and the helpful staff enhances your stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
The current price is RM318
RM369 total
includes taxes & fees
11 Mar - 12 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(60 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Coffee/tea maker
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(61 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Coffee/tea maker
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds (Pet Friendly)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Coffee/tea maker
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Coffee/tea maker
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
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About the area

Located in Cranbrook, Heritage Inn Hotel & Convention Centre Cranbrook is connected to the convention centre. Cranbrook History Centre and Fort Steele Heritage Town are cultural highlights, and some of the area's activities can be experienced at Cranbrook Golf and Country Club and Wildstone Golf Course. Tamarack Centre and St. Eugene Golf Course are two other places to visit that come recommended. Explore all the area has to offer with mountain climbing and hiking/biking trails. Visit our Cranbrook travel guide
Map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2

What's nearby

  • MBSS Grounds
    9 min walk - 0.8 km
  • Tamarack Centre
    10 min walk - 0.9 km
  • Cranbrook Mall
    10 min walk - 0.9 km
  • Cranbrook History Centre
    1 min drive - 1.3 km
  • Cranbrook Golf and Country Club
    2 min drive - 1.8 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    18 min drive

Restaurants

  • Tim Hortons
    11 min walk
  • McDonald's
    11 min walk
  • Fenwick & Baker
    12 min walk
  • Arby's
    12 min walk
  • MR MIKES SteakhouseCasual
    5 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Hotel near Tamarack Centre
Located close to Cranbrook History Centre and Cranbrook Golf and Country Club, Heritage Inn Hotel & Convention Centre Cranbrook provides a coffee shop/cafe, a bar and a gym. For some rest and relaxation, visit the hot tub. The on-site restaurant, Skylight Cafe, features children's meals and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and 6 meeting rooms
  • ATM/banking services, luggage storage and a banquet hall
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 100 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, heating and daily housekeeping

Similar properties

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
7.8 out of 10, Good, 1,006 reviews
The price is RM246
RM285 total
includes taxes & fees
10 Mar - 11 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Skylight Cafe

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • In a provincial park
  • In the mountains

Accessibility

  • No lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 16 2026 to February 16 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed for Christmas Eve, Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have any lifts
Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

Does Heritage Inn Hotel & Convention Centre Cranbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM to 10 PM.

How much does it cost to stay at Heritage Inn Hotel & Convention Centre Cranbrook?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Heritage Inn Hotel & Convention Centre Cranbrook on 11 Mar 2026 start from RM318, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heritage Inn Hotel & Convention Centre Cranbrook pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Heritage Inn Hotel & Convention Centre Cranbrook?

Self-parking is free at this property.

What time is check-in at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Heritage Inn Hotel & Convention Centre Cranbrook?

Checkout is at 11 AM.

Where is Heritage Inn Hotel & Convention Centre Cranbrook located?

Situated near the airport, this hotel is within 1 mi (2 km) of Tamarack Centre and Cranbrook History Centre. Cranbrook Golf and Country Club and Wildstone Golf Course are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

7.8

Good

8.0

Cleanliness

7.2

Amenities

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 331 out of 1007 reviews
Rating 8 - Good. 361 out of 1007 reviews
Rating 6 - Okay. 188 out of 1007 reviews
Rating 4 - Poor. 80 out of 1007 reviews
Rating 2 - Terrible. 47 out of 1007 reviews

Reviews

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here in Cranbrook, clean, good location and an excellent breakfast!
Stayed 2 nights in Dec 2025

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
great service all round .wonderful breakfast and lounge meals,cant say much more just super.
Stayed 3 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Clean and very nice staff. Also very accommodating with helping one person check in before main booking people arrived.
Stayed 1 night in Dec 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, good breakfast
Stayed 1 night in Nov 2025

8/10 Good

Ken

Liked: Staff & service, amenities
Great location great breakfast
Stayed 1 night in Sep 2025

8/10 Good

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Room clean & comfortable. Breakfast & hostess was awesome…thank you!!
Stayed 1 night in Dec 2025

10/10 Excellent

LAURENTIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room; great breakfast; very nice pool!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Randolph

Liked: Staff & service, amenities
Friendly employees, clean rooms, good beds, good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Nica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. The staff were wonderful and very accommodating.
Stayed 1 night in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very walkable to restaurants and the rooms were comfortable and clean
Stayed 1 night in Aug 2025

8/10 Good

Nadene

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds. Good place to stay
Stayed 1 night in Sep 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, comfortable place
Stayed 3 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent, and the rooms clean and comfortable
Stayed 1 night in Aug 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for shopping and dining. Room is dated but clean.
Stayed 1 night in Sep 2025

6/10 Okay

Richard

Liked: Staff & service
Typical hotel. Generally ok. Pool was closed, but hot tub was open.
Stayed 1 night in Nov 2025

8/10 Good

Dorey

Liked: Staff & service

Quick stop!

We stayed for one night when passing through town. Price was right, breakfast was included and there was a pool and hot tub. Dog friendly and only charged us $20 to add the pup. Room wasn't dirty, but the building is old, overall great value.
Stayed 1 night in Oct 2025

8/10 Good

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Older hotel. Decently maintained. Friendly and helpful staff
Stayed 1 night in Oct 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
The woman who checked us in was absolutely excellent. Friendly, cheerful and very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed for 4 days. All was good. The continental breakfast is good.
Stayed 4 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet property close to restaurant's & shopping with breakfast included. Great prices!
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for the price it was excellent. Free bacon and eggs hashbrowns breakfast. Hottub, pool everything clean
Stayed 1 night in Sep 2025

8/10 Good

Mark

Liked: Cleanliness
It was clean quiet the hot tub needs to be up graded and a bit hotter, the breakfast needs milk
Stayed 1 night in Sep 2025

8/10 Good

Corinna

Liked: Cleanliness, staff & service, room comfort

Hot breakfast

Older hotel in good location for stopover. Clean and good price. Nice to have a breakfast included.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kaylen

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable and that is the most important thing. Easy to walk to restaurants and we made use of the hot tub. Would stay there again for sure if we are ever in Cranbrook in the future.
Stayed 1 night in Jul 2025