Hotel dengan Kolam Renang di Cramlington

"Very nice hotel with an excellent location"

"Look, don't get me wrong, it's not terrible by any means. It's just that for a hotel that's trying to play at this level, it struggles with some of the basics. If you're having a short stay there's no housekeeping by default, (which they don't tell you when you arrive) but there's only a small (non-heated) towel rail, so you're going to have soggy towels on day 2. Yes, there was a (small) sign in reception saying this, but it's the kind of thing it would be good for the receptionist to...

"We received a very warm welcome upon arrival from the reception staff. They were very helpful and friendly Our room was very nice and clean. The shower over the bath could do with upgrading The grounds are beautiful and although it was very busy with two weddings and and abundance of golfers there was plenty of staff to accommodate the demand. I would definitely recommend and stay again"

"Room was lovely and clean on the whole. Having dinner over in the gym café was not really a nice experience, although food was OK. Didn't bother with breakfast because I didn't want to sit in gym café. Although room was good I wouldn't stay again in this hotel."

"Facade looks great like reception and front room/restaurant. However, reception staff not engaging at all. Contacted the hotel for a request as celebrating a special day but no response nor from the reception when checked-in. Room is dated and dusty - cupboards/wardrobe has been forgotten together with the skirting boards on the hallways. Breakfast is appalling. Hash brown tasted like fried from an old oil with varied flavours. Food was not topped up. Enquired for a top up for a croissant but...

"Excellent standard of room and facilities . Food, staff etc was amazing"

"Our room was cold, we were woken during night by the cold. We could not adjust the Aircon to make the room warmer, very disappointing. Asked to leave dining room at 10pm and take our coffees through to reception area, a little early. A little disappointing."

"Fantastic staff and place to stay"