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"Yes the lobby and guest public spaces are very well done and clean. "

"The staff was incredibly helpful. "

"Beautiful property and friendly helpful staff.. parking was easy and secure…pool area was great.. and the view of the mountains and the city savanna was awesome…Will stay longer next trip.. highly recommended.."

"The room and stay was fine. The staff on the other hand, the attitude off a few was not very friendly. It was like pulling teeth to get answers to simple questions. Also, I booked my room at night due to some personal matters, and was unable to check in because no one was available at the reception desk - something I am definitely not used to. So I had to find another hotel to stay in which meant I had to pay again. They allowed me to stay for the nights I booked but I did not need to stay an extra night. They would not refund me and I could not refund on expedia because the check-in time had passed. Wasted money. I suggest giving guests the option to pay when they arrive if staff isn't available around the clock. That way, I could have avoided paying more than I intended to. Otherwise, it was a nice stay. "

"Have stayed here numerous times and return because it is generally very good and we enjoy relaxing by the pool. However this time the pool and pool area were shut - had we known we would have booked somewhere else. We we offered the use of the pool at the hotel across the road for $50 US each per day (2 of us therefore $100 US per day total) and told we would need to arrange our own taxis as it was dangerous to cross the road. We were given a late checkout free of charge to compensate, but our keys stopped working and we had to let in by cleaning staff who hadn’t been told and wanted to get in to clean our room. Overall, we found the situation totally unacceptable and feel completely let down. "

"Yes, i didn’t use the gym however, very good quality room, i was able to take business meetings there and sleep comfortably"

"The breakfast was not up to par. No fresh fruits, all store bought cheap foods. "

"Staff were friendly and helpful. However, the breakfast and surroundings were not great. Really far from major shopping areas and the airport as well. "

"The Brix never dissapoints"