Hotel Keluarga di Cortland

"Not enough food at breakfast"

"Great place, friendly staff, but low attention to details: - rooms and coridors are smelling due to old carpets which acculate dirt. They better be removed - not possibe to enter the gym - card cannot be used and it requires a code which was not communicated at check in - great kitchen, but no tea bags - high room price, but no breakfast, even for additonal pay And, aquapark is paid separatelly - $33/person. The room price inclused a pool and a hot tub."

"Not a bad hotel I wish had breakfast included as there was barely any good or drink options. Unfortunelty others staying in the hotel ran theough the halls all night until 3am even after staff spoke to them. Did not get a good rest there. "

"It was okay "

"I needed a handicap room because of walking issues. First off. I had to walk to the middle of the building to get to my room. Then the picture in ad of a walk-in shower which I needed for handicap was a small bathtub with hand rails. Why would a handicap room be in middle of hotel. No walk in shower. Also. I stayed from Thurs thru Sunday. Not once did housekeeping come to my room. No clean towels or trash emptied. And the side exit doors weren’t able to be used to come in. Just out. The side...

"I didn’t expect much due to peers staying here and having poor experiences, but I was still unfortunately disappointed. The room felt like it was holding up with Elmer’s Glue and scotch tape. Two electrical outlets were actually only connected to the wall with scotch tape and had open wires shown. The sink faucet didn’t provide enough water to wash one’s hands, making hand sanitizer I keep in my care as my only option. As someone who’s allergic to dogs and smoke, having the room smell like both...

"The property is very well maintained, but being a older hotel there are no elevators to access the upper levels. The room we stayed in also didn't have amenities like a fridge or microwave, but this was noted at the time of the reservation. The restaurant on the property was very good - food quality, service and pricing were all reasonable."

"The room could use some painting the doors were all scratched up. Other than that it was clean"