Independent Coelbren hotels

"Very good customer service"

"I stayed on 2 May Parking is available at a reduced rate of 5£ day hotel has a great location on beach and walking distance of shops and restaurants etc etc Hotel check in was easy and pleasant with information needed Room had a slight musk smell as windows cannot be opened and only air is a air con and heater ,not great Beds we’re comfortable and bedding clean 👍 View from window of marina tea coffee available and a fridge , When we got to room tv wasn’t working ( maybe run a check before making room available) this was dealt with in good time and replaced Hotel is a little tried , Enjoyed stay Great location "

"The front end staff were so helpful and friendly, waiting and bar staff were great . The room was spotless and was lovely . There was a great selection for breakfast and accommodated for celiac ."

"We enjoyed our stay. We were given a ground floor room but as it was warm and no air con we requested a change as needed the window open. We were given the top floor, end room, facing the car park. This room was mostly quiet and clean with all necessary amenities. The only downside was that people gathered for a smoke and a chat below the window on a regular basis. Maybe a smoking area away from the building would provide a solution."

"Nice staff, time for a rehab of the rooms"

"Great stay. Friendly staff. Pool Was amazing. Love the scenery. Cute little room by the river."

"Could do with room update but extremely quiet considering our room faced M4 could not hear it all. Excellent breakfast plenty of choice and very efficient staff working hard keeping it topped up and tidy. Room very clean. Hotel had no menus so did not know they done evening food maybe reception should of mentioned it."

"Clean and spacious room, comfortable bed, excellent shower. Did not have any meals so can’t comment on those. Reception staff very friendly and welcoming. Only criticism is that the room was too warm for our liking even with the heating off."

"I have stayed at a few of these hotels for work as I travel around quite regularly. There seems to be a reoccurring theme that the bathrooms have a really horrible drain smell. I would have mentioned this to staff but I dropped my bags off to the room went for dinner come back and it was already around 8:30- 9:00. The second theme is the service in the bar is inconsistent - my drink came quickly and my main came around 20 mins after this .. I had ordered pizza. Also bare in mind I’m a solo diner - my dessert took an additional 50 mins. This isn’t the first time I have experienced this in a village hotel - I did eventually ask the staff when my dessert was coming and it came quite swiftly. The menu also seems quite pricey for the quality of food. Bedroom window was broken and wouldn’t shut properly same again didn’t realise until later in the evening - again didn’t mention this to staff due to the time of evening. Lastly on another slight negative note the rooms are not sound proof in the slightest -especially the noise to the corridor. Positives - the hotels feels safe for a solo travelers - the rooms are visually clean - bed and pillows are comfy - easy check in and check out - modern interior - large size room I have never paid over £100 to stay at one of the village hotels - generally comfortable stay and maybe the negatives are to be expected for the price "