2/10 Teruk
Kelly
Mengembara bersama keluarga
6 Feb 2026
We were told there would be a refrigerator in the room. There was none. The front dest located one for us. We followed the instructions in to use the safe. There were 2 identical laminated safe operation instructions in the room. It didn’t work at all. We went to the front desk to ask for help. The woman said that we needed to use a key. She didn’t give us one so we thought we would try the room key. Of course, that didn’t work. Went back to the front desk for help with the safe and she looked for, and gave us the key. This one worked. Makes you wonder why she didn’t give us the key the first time we went down to ask for help with the safe. I pulled back the covers on my bed and there was a rip in my sheet. During the night, we heard a loud noise and then we had no water for the night. When it finally came back on in the morning there was no hot water. A picture on the wall between the two beds literally fell off the wall while no one was near it. This room was so bad that we left a day early and filed a claim with my travel insurance because the room was certainly not as described. It was awful.
Kelly
Menginap 2 malam pada Jan 2026























