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Mercure Petriolo Siena Terme Spa Hotel

5.0 star property
Travelers rejuvenate with spa treatments in the Tuscan countryside, then sip drinks at the poolside bar or unwind on the rooftop terrace with garden views

Choose dates to view prices

Mercure Petriolo Siena Terme Spa Hotel, nestled in the Tuscan countryside, offers a serene garden, poolside bar, rejuvenating spa treatments like sports massages and manicures/pedicures, plus practical amenities such as free wired internet and a 24-hour business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is RM321
RM353 total
includes taxes & fees
22 Mar - 23 Mar

Room options

View all photos for Classic Double Room, 1 Double Bed

Soundproofing

Classic Double Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Heating
TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
Free bottled water
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Soundproofing

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Heating
TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
Free bottled water
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Soundproofing

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Heating
TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
Free bottled water
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed
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About the area

Civitella Paganico is home to Mercure Petriolo Siena Terme Spa Hotel. Castiglion del Bosco Winery and Corte Pavone Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Val di Merse and I Canaloni del Torrente Farma. Discover the area's water adventures with nearby rafting, or enjoy the great outdoors with mountain biking. Visit our Civitella Paganico travel guide
Map
Strada Provinciale di Petriolo, Civitella Paganico, GR, 53015

What's nearby

  • Fortezza Medicea featuring a sunset, a city and landscape views
    Fortezza Medicea
    36 min drive - 38.4 km
  • Piazza del Campo showing a square or plaza and a city
    Piazza del Campo
    38 min drive - 37.7 km
  • Siena Cathedral which includes a church or cathedral, street scenes and heritage architecture
    Siena Cathedral
    38 min drive - 37.7 km
  • Terme Petriolo
    1 min walk - 0.0 km
  • Castello Banfi
    41 min drive - 42.5 km

Getting around

  • Civitella Paganico Station
    25 min drive
  • Pisa (PSA-Galileo Galilei)
    126 min drive

Restaurants

  • Trattoria da Rosanna
    7 min drive
  • La Riserva Esso
    13 min drive
  • Pizzeria il Doccio
    9 min drive
  • Agriturismo Santa Maria
    6 min drive
  • Da Dantino
    15 min drive

About this property

Mercure Petriolo Siena Terme Spa Hotel

Luxury boutique hotel
You can look forward to a poolside bar, a rooftop terrace and a garden at Mercure Petriolo Siena Terme Spa Hotel. Treat yourself to a manicure/pedicure, a massage or a body scrub at the on-site spa. Stay connected with free wired Internet, and guests can find other amenities, such as car hire on-site and a conference centre.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool
  • Free self-parking
  • Hot springs on-site, an electric car charging station and express check-out
  • Express check-in, luggage storage and a 24-hour front desk
Room features
All 78 rooms feature comforts such as sound-insulated walls and free bottled water.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Heating, daily housekeeping and phones

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Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot springs
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 2 hot springs
  • 8 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 9:00 AM - 6:30 PM
  • Hot springs water temperature - 43 ÂșC
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome

Important information

Fees

The listed Facilities Fee covers use of the spa area (pool, Turkish bath, sauna) as well as dressing gown, slippers, and swim cap.

Optional extras

  • Facilities fee: EUR 30 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Hot springs access available from 9:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Petriolo SPA
Petriolo SPA & Resort
Petriolo SPA & Resort Civitella Paganico
Petriolo SPA Civitella Paganico
Petriolo Hotel Civitella Paganico
Petriolo Resort Civitella Paganico
Petriolo Spa Resort Italy/Tuscany - Civitella Paganico
Petriolo SPA Resort Civitella Paganico
Petriolo SPA Resort
Petriolo SPA Resort UNA Esperienze Civitella Paganico
Petriolo SPA Resort UNA Esperienze
Petriolo SPA UNA Esperienze Civitella Paganico
Petriolo SPA UNA Esperienze
Mercure Petriolo Siena Terme
Petriolo Siena Terme Spa Hotel
Mercure Petriolo Siena Terme Spa Hotel Hotel
Mercure Petriolo Siena Terme Spa Hotel Civitella Paganico
Mercure Petriolo Siena Terme Spa Hotel Hotel Civitella Paganico
Mercure Petriolo Siena Terme Spa Hotel (Opening September 2019)

Frequently asked questions

Does Mercure Petriolo Siena Terme Spa Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Mercure Petriolo Siena Terme Spa Hotel?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Mercure Petriolo Siena Terme Spa Hotel on 22 Mar 2026 start from RM321, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Petriolo Siena Terme Spa Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total).

How much is parking at Mercure Petriolo Siena Terme Spa Hotel?

Self-parking is free at this property.

What time is check-in at Mercure Petriolo Siena Terme Spa Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Petriolo Siena Terme Spa Hotel?

Checkout is at 11:00 AM.

Where is Mercure Petriolo Siena Terme Spa Hotel located?

Situated in Civitella Paganico, this luxury hotel is steps from Terme Petriolo and within 6 mi (10 km) of Val di Merse and Castello di Montepescini. Castello del Belagaio and Abbey of San Lorenzo al Lanzo are also within 9 miles (15 km).

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Reviews

Mercure Petriolo Siena Terme Spa Hotel Reviews

8.6

Excellent

9.4

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 134 out of 239 reviews
Rating 8 - Good. 64 out of 239 reviews
Rating 6 - Okay. 26 out of 239 reviews
Rating 4 - Poor. 5 out of 239 reviews
Rating 2 - Terrible. 10 out of 239 reviews

Reviews

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and location is quiet. You need a car to get out and about
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. I would recommend this hotel when in Tuscany.
Stayed 3 nights in Oct 2025

6/10 Okay

roland

Liked: Cleanliness, property conditions & facilities
This hotel has all the luxuries one would expect from a chain like Mercure. The building is huge, at times feeling like a set for the film ‘Shining’. It is not for me, simply because it has no soul, no character or style. The fittings are cheap, the vibe a bit large group holidays. Spa is accessible with a 30 euro fee.
Stayed 1 night in Jan 2026

6/10 Okay

Ubelenus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is directly located on the highway. I believe the future of the “Hotel” will be a GAS Station combined with a motel . The Smell of terme water is terrible. The all over Staff is unprofessional We left 2 days earlier/
Stayed 5 nights in Sep 2025

6/10 Okay

Helena

Liked: Cleanliness
The balcony was full of birdnests and birdpoop
Stayed 1 night in Jul 2025

6/10 Okay

Angiolo

Phon rognoso, troppe cimici in camera
Stayed 2 nights in Feb 2026

8/10 Good

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Struttura molto bella ed elegante. Personale adeguato al numero di persone ma non alla vastitĂ  degli spazi. Organizzato bene anche lo spogliatoio per restare dopo il checkout. Scomodo l'asciugacapelli visto che doveva essere tenuto sempre premuto il tasto di accensione. Bagno enorme tutto rivestito in marmo. Camera silenziosa. Due materassi vicini ma con topper matrimoniale che non faceva sentire gradini. Penso che torneremo
Stayed 2 nights in Nov 2025

10/10 Excellent

Ida

Liked: Cleanliness, amenities, property conditions & facilities
Molto suggestiva la location e tutto molto curato
Stayed 3 nights in Nov 2025

6/10 Okay

Rosane

Liked: Cleanliness
Quarto muito bom, entretanto, me parece que o hotel estaria minguando, pois, tem pouquĂ­ssimos funcionĂĄrios, o restaurante funciona de forma precĂĄria, fecha muito cedo.
Stayed 5 nights in Oct 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Étape des cinq jours pendant nos vacances.

TrĂšs bel endroit, chambre spacieuse et belle (mĂȘme si assez ancienne), bonnes installations ainsi que les piscines. Équipe trĂšs efficace et rĂ©active au service des petits dĂ©jeuners.
Stayed 5 nights in Aug 2025

8/10 Good

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un soggiorno veramente rilassante e piacevole. Personale molto cortese e camera veramente bella
Stayed 4 nights in Aug 2025

6/10 Okay

Bruno

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Investeer in je personeel!

Helaas onderbemand. Van ontbijt tot onderhoud van dit ruime hotel. Dit zou zo makkelijk beter kunnen scoren. Alhoewel het naast de snelweg ligt heb je geen last van lawaai
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

DĂ„rlig oplevelse

Vi blev virkelig skuffet. Kedeligt hotel helt uden stemning. DÄrlig, sparsom morgenmad og synes ikke personale var sÄ imÞdekommende. Termisk pool og den alm. pool burde ligge adskilt, sÄ man ikke skal ligge og lugte til det termiske bad. DÄrlig oplevelse og vi tjekkede ud fÞr end planlagt. IÞvrigt virkede el-laderen til bil ikke!
Stayed 5 nights in Jul 2025

8/10 Good

Keziban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goeie hotel school personeel was vriendelijk
Stayed 5 nights in Jul 2025

6/10 Okay

Fia

Liked: Cleanliness
Disliked: Staff & service

SÀmre Àn vad det sÀgs.

För mig var boendet *** stjÀrnigt. Personalen var slapp. Billaddningen fungerade inte och det var dÀrför jag framförallt valde hotellet. Maten var ok. Vid ena sidan av utomhuspoolen luktade det avlopp, Àckligt. Det saknas finish för detta hotellet.
Stayed 1 night in Jul 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personalen var vÀldigt trevliga och hjÀlpsamma.
Stayed 1 night in Jun 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente quarto, muito amplo, assim como o banheiro, também bastante amplo. A vista do hotel é encantadora. Café da manhã farto. Um tremendo lugar para descansar!
Stayed 5 nights in Jun 2025

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Linda toscana

É uma excelente opção para visitar o Val D’Orcia hospedando-se em um hotel e nĂŁo em uma hospedaria. Um plus sĂŁo as termas com ĂĄgua sulfurosa vulcĂąnica que Ă© uma experiĂȘncia interessante
Stayed 3 nights in Jun 2025

6/10 Okay

ISABEL

Disliked: Property conditions & facilities
En un lugar muy lejos y no hay nada, me sentĂ­ insegura.
Stayed 1 night in May 2025

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel con terme, piscine e centro spa

Hotel molto bello che ruota intorno al centro termale interno. Abbiamo apprezzato la flessibilitĂ  degli orari di ingresso alle piscine sia prima del check in che la possibilitĂ  di fermarsi senza supplemento oltre il check out (utilizzando gli spogliatoi). Eccellente la colazione, ampio il parcheggio, comodo il kit spa fornito. Camera da sogno.
Stayed 1 night in Apr 2025

10/10 Excellent

fabrizio, Civitavecchia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
struttura molto bella, camera di gran classe, piscine con percorsi molto variegati; colazione ottima
Stayed 1 night in Jan 2020

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities

Acque fredde

Tutto ottimo solo una pecca le piscine delle terme erano freddine, fortuna della vasca solfurea ... alle rimostranze dei clienti l’addetto rispondeva che la temperatura era giusta senza verificare
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura bellissima ,pulita e accogliente,silenziosa e spa stupenda
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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Stayed 3 nights in Dec 2019

8/10 Good

ANNA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bello ma.. .

Il resort Ăš bellissimo ben curato pulito, ottimo il cibo. La spa bella perĂČ la temperatura dell'ambiente e dell'acqua troppo bassa era quasi freddo...
Stayed 1 night in Nov 2019