Hotel Dekat Cineworld Hemel Hempstead

"Room is dusty and the shower tub quite dirty, also drain is blocked"

"Close walking to everything. Walkable to train station."

"I only wish cooked breakfast was included in the price"

"Friendly, helpful staff. Room clean and as expected. Pool was good despite current refurbishment"

"Best service we have ever received from staff. Every single member of staff we encountered at the hotel was incredibly polite, kind and extremely helpful. Mia at the front desk was particularly helpful & super lovely, as was the restaurant manager. We felt so incredibly welcome and well looked after throughout our stay, despite having some issues with our booking through Expedia. The team swiftly and generously resolved these problems, which frankly, were not even their fault. We ordered...

"Lovely staff, very helpful . Our room was very nice, but a little bit tired and old-fashioned . That was a tear in one of the curtains and the French window onto the garden didn’t engage down at the bottom thus not locking properly alsowe had a lightbulb out on the wall lights behind the bed. Nothing to spoil the visit. It was taken on board at reception when we mentioned it on our departure. Also have to comment that one of our breakfast was not good for £20 per person. We did report this and...

"A lovely hotel with very good food. It's lovely to sit outside the front and look across the village green"

"The location is absolutely beautiful and incredibly picturesque. Our room was amazing, very spacious, spotless, and featuring a fantastic double shower which was a real highlight. The bar staff in particular were exceptional throughout our stay, friendly, attentive, and genuinely helpful, which really added to the overall experience. We had a thoroughly enjoyable stay and would happily return. The only thing that wasn't 5 stars is the food. It was still good, but it didn’t quite match the...

"Staff were very good and friendly and accommodating "

"Ok.clean all the tine"

"I was surprised at how clean and spacious this apartment was especially at what we paid for it for 1 night. It had everything that you could possibly need for a comfortable stay. The room was so hot but the weather was 28degrees outside and so we walked in to 2 fans already blowing in the room. The apartment was exactly the same as the photos used. Thanks. Would recommend or stay myself again in the future."

"The room was okay I found what I was going up the stairs. There was a strange smell in the stairs. The breakfast was just average."

"Last minute booking made at 8pm by 11.30pm was at the property and no lockbox enaul had been forwarded so could not get into the property. Had to find alternative accomodation as could not waitcany longer for the info as no indication my issue was being addressed. Finally received the lockbox email at 12 30am 4.5hrs after the booking. Would not advise last minute/evening bookings for this venue."

"The rooms overall were very clean except for the carpet which was nasty looking. The hallways outside of the room were not very appealing nor was the building itself. Mostly the staff made up for this."

"Excellent hotel"