Hotel Dekat Cinemark Rockwall 14

"Staff was okay. Went to check in and waited an hr because rooms weren't clean. in my booking I requested a first or second story case of emergency since am in a knee brace I would not be able to take the stairs. A gentleman said he would take care of it and then a woman called me to check whom heard me tell the gentleman and told me I was on the 4th floor. I get in the room with my family for all to shower and we had 2 full sets of towels. My husband went down and was told they had none...

"We always stay here when visiting family in Rockwall. The rooms are great and very well laid out and breakfast is good"

"Staff. Very nice"

"Good location."

"Great staff. Clean rooms."

"Very nice hotel. Rooms were clean and accommodating"

"All good very clean space"

"I booked 2 rooms because my mom had to have surgery.. the hospital called the last minute and canceled the surgery. The hotel management would not agree to refund. Under the circumstances I would think they had a enough empathy & compassion not to charge us. That's over $300 that i can't get back.."

"Clean hotel with all the basics. Great for price and location"

"Everyone was so nice. I even dropped a bottle of wine in the lobby and they were so helpful about cleaning it up. Didn’t want me to touch a thing. Breakfast is a decent continental breakfast."

"1st room had ketchup on the walls crumbs on couch staff switch me rooms second room wasnt any better broken light fixtures smelly water bugs and spiders Property was filthy wanted to leave but couldn't talked to owner and got no solution just apologies"

"It was a good stay, staff was very friendly."

"Staff was careless and when I reported the room was not clean I was told some one would go up and clean I stayed 3 days and nothing happened. The sink was clogged up for almost the entire time I was there. It was terrible"

"Comfortable bed and choice of pillows. Shower got warm after a few minutes but never did get hot during my 3 night stay. Plenty of food choices nearby by as well as grocery stores."

"Funky smell and ants ate my left overs in the rooms but overall fair"

"Room door was damaged"

"Everything amazing"

"Struggled to get tv working how we needed it."

"Pool was closed which I was looking forward too. The toliet seat in my room was chipping and looked dirty. The bed was super hard and not comfortable at all as well as the pillows were very flat. Nice hotel but could definitely be better. The location was also difficult to find at first as it’s hidden behind other businesses."