Hotel Dekat Cinemark Mall del Norte

"Overall stay was a mess. On arrival one of my rooms was not ready when I arrived at 4 pm (check in time) I wasn’t oriented to what floor I was in nor where the elevators were located because front desk staff was having their own conversation while checking me in. My daughter enjoyed the pool but when we returned to the second room (the one being “prepared”) there were no towels nor conditioner in the dispenser. We attempted to call front desk via land line but it was endless rings without anyone...

"Everything was great "

"Llego a las 11:30 pm no tiene agua caliente mi habitación, me dan otra en piso y ala diferente, misma situación, llamo y explico de nuevo y que obviamente tienen problemas con la caldera, por la mañana 7 am de nuevo me tengo que bañar con agua fría, mala experiencia en esta ocasión, tengo muchos años llegando a esta propiedad y es mi primera mala experiencia."

"Thank you for your hospitality "

"As always a peaceful rest and clean room. Staff was very helpful and accommodating. The only thing I would have loved is a comfortable chair. Overall it was great."

"mejorar el desayuno"

"Mala imagen y parece sucia. Lo que genera un poco de incomodidad"

"Habitacion muy limpia, comoda, desayuno bueno con variedad, el personal muy amable."

"You get what you paid for, not bad at all."

"Ok hotel, check in guy no to friendly but decent place overall."

"limpieza deficiente"

"Needs to have hot water "

"Awesomeness all around!!!"

"Great location and very friendly and helpful staff."

"La propiedad esta en buenas condiciones en general, sin embargo, en uno de los cuartos, en el lavabo se trabaja el agua al abrir la llave, como que tenía fuga por un lado, el área de desayuno muy reducido, el desayuno, bueno, el baño buen diseño de las paredes, buen funcionamiento de la llave, las camas buenas, buen refrigerador, buen horno de microondas, en general, bueno. Aunque no la usamos, la alberca se veia muy limipa. Recomendable para estancia corta en familia."

"Habitación limpia "

"The place is remodeling right now so the rooms we stayed were out dated but right next door the rooms looked very modern but they weren't available yet"

"Muchas cucarachas un hotel muy basico "

"Allowed me to check in early without paying the extra fee which was great cuz i needed my rest before i seen my lovely lady."