Hotel Dekat Cinemark Hill Country Galleria

"Need to look at changing out the hallway carpet. Very worn"

"Staff were missing most of the time. The pool was in bad condition, with live bugs in the water and dirty. The ice machine was broken, and the food (yogurt) and other things in the refrigerator were expired. The room was also not in very good Condition. The only good thing was the view (Mountains)"

"It was a nice stay"

"Nice place to stay with walking distance to seceral restaurants etc."

"On the plus side, the bed was super comfortable and the shower had great water pressure (strong enough to rinse the shampoo without standing there forever). The hotel was also very convenient to where I needed to be while in town. On the down side, I was given a handicapped-accessible room that I didn't need or want and the staff wouldn't change it, there was a cockroach in the room (mostly in the bathroom) that I couldn't get rid of, and there was a large hole in one of the bath towels that I...

"Great location and clean with friendly staff"

"Most of the staff was great. But really depends on who is there that day. I had a couple of people being extremely helpful and nice. but one morning we didn’t have water during breakfast and the main desk attendant just said: “there is nothing we can do about it.” But other times I had people walking an extra mile to help with the laundry machine and other things. Outside needs care. But the room was clean and the mattress was new and confortable. Breakfast was good for what it is."

"Great 2 night stay"

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"Just good all around place to stay for a weekend getaway"

"Breakfast was pretty good. Room was really spacious."

"Cleaner room"

"This had to be the worst hotel/motel I had ever stayed at. We had a pipe burst in our home and needed somewhere to stay for a couple of days. The outside of the building just looks sad, it hasn't been maintained. The front desk staff was wonderful! The room was not. The floors were sticky, it was clear that nothing had been cleaned. The tables had some kind of substance on them and the mirrors both had not been cleaned. I had two rooms, one for me and one for my adult children. Their room reeked...

"Good clean room, very quiet, and wonderful breakfast"

"It does have a typical free breakfast offering but a little better quality than many similar hotels. Our room was lovely and quite comfortable! It was a very nice place to stay, especially for the price. It was perfect."

"MAIN CONCERN IS CLEANLINESS , WE FOUND DUST EVERYWHERE . LOOK LIKE THEY DID NOT VACCUM THE ROOM AFTER THE PREVIOUS CLIENT LEFT. EVEN ON THE WALK WAY AND ELEVATOR WE CAN SEE DIRT EVERYWHERE"

"It was an average facility."

"The staff were consummate professionals- on top of their game and without pretension. The property was the same- clean and modern, while simultaneously warm and inviting. A chic version of an Austin oasis on a campus of oaks in the heart of South Austin. The totality of the experience outshines any tiny nitpicks (as an example: a beautiful armoire that contains the TV and mini-bar/fridge took up a lot of space in a tidy room) and it was easily a five-star experience. Can't wait to go back."

"The bar is not open when stated. The bartender was rude and unorganized. At night the ac didn’t kick back on causing the room to be warm"