Hotel Dekat Cinemark Florence 14

"My husband and I loved this hotel. It was so clean and all staff were friendly. The beds were very comfortable and of course getting complimentary dinner as well as breakfast is always a treat."

"The front desk staff(Zarah) went above and beyond her job description as she provided first-aid to my husband who took a fall in the parking lot. She cleaned and bandaged his knees. She also accompanied us to our room and got a bucket of ice for us. There were also 2 angels in the parking lot who helped us greatly. "

"Perfect hotel for my purposes. Only 15 minutes from Cincinnati."

"Excellent stay!"

"Breakfast was delicious and there was variety. We truly enjoyed our stay and would definitely chose Tru again"

"Good breakfast "

"Amazing, would stay again."

"Pool was broken the first night. Our room had ants. The staff were nice. The hotel and rooms are older that they upgraded a few things to make it appear newer and nicer than it actually is. You can hear people above you walking around. "

"Staff was very friendly. Room was comfortable. "

"The rooms were comfortable and clean. Staff was friendly and helpful."

"Room was clean but since there was a floor by floor remodel going on things were out of sorts. Breakfast was lacking and seemed to be cooked in a maintenance room connected to the dining room. Staff was more than friendly and helpful. My room had many small things that still had to be accomplished in order to be considered remodeled, a little unprofessional. Please check the bathroom fans to make sure they are working, mine wasn't so it steamed up the entire room."

"Our room was ok. I am not sure how it has such a high rating on here though. The pool needed resealed or repainted on the bottom. We were told the bar would be open until 10, we got back from dinner at 830 and wanted to have a drink before bed but they had shut down already (this was on a Saturday night). The room had some spots that needed fixed or just cleaned better. The beds were clean, no bugs, staff was courteous, and decent parking area. It was an ok stay for 1 night but I dont think I...

"Beds were like sleeping on a board."

"Our room only had one bath towel the toilet paper roll was empty and there was no hand soap"

"We stayed at this hotel because it promised a hotel shuttle, but we didn’t realize that had to be booked 24 hours in advance so…in effect there is no hotel shuttle. It is an old hotel and not maintained to courtyard standards. Although our room was clean, there was a sour smell in it that made it hard to sleep."

"All was good."

"No WiFi, not clean, couldn’t check in because nobody was at the desk"

"EXCELENT"