Hotel Dekat Cinemark Florence 14

"Great service! Food was amazing and the whole experience was very affordable!"

"The front desk clerk (Rosa) was very friendly and explained all of the amenities."

"Friendly staff and a well maintained property. Easy to get to airport but not so close you would here planes all day. Also good restaurants nearby."

"The Good: Friendly and helpful staff, overal a clean place, good breakfast. The Bad: Not enough staff on the weekend, Tub was broken and couldnt get fixed (tough with little kids), Pool was out of control with kids running all over and their parents not paying attention. We were approached several times by guys tweaked out on something, which made my family very uncomfortable. Overall- Maybe it was an unusual clientele given Spring Break, but what initially looked to be a very promising...

"The rooms are very very small. We arrived at 9pm after five hours on the road. We got to the room and set up the pack and play and the phone rang it was the front desk saying the people below us complained we were too loud. Mind you they had dogs. The front desk girl told me she explained quiet hours didn’t start til 10pm but she called us and let us know anyways. She knew we had two young kids and it wasn’t quiet hour yet so I will not be staying at a Tru again after that. "

"Great experiance"

"The waiter didn't let us eat because we wasn't on his list or room number. When I book the Hotel it said breakfast was included... So we left and checked out."

"Clean rooms, friendly staff, "

"Room was so nice. Love how the shower and the toilet were in separate spots. You are close to airport so you can hear the planes coming and going. "

"Great room, the staff were friendly "

"The room was very clean and the staff extremely friendly and professional. The bed was comfortable and the TV was nice. "

"Very friendly staff, good breakfast, comfortable beds and clean rooms."

"The room was clean everyone was nice and breakfast was easy."

"Yes"

"There were 3 birthday party’s occupying the pool so we weren’t able to use the pool. The bathroom didn’t have a fan. The staff was nice. "

"Didn't use Laundry. Parking was safe"

"I arrived during the huge snowstorm and Justin at the front desk was so helpful, he welcomed me in from the cold and his customer service was incredible! Overall the stay was very nice and the staff is wonderful, I would definitely recommend!! "

"Yes"

"It was in better condition compared to other hotels I stayed at in the same segment."

"The halls had a smell that bothered me and the breakfast was not good"