Hotel Dekat Cinemark Alliance Town Center

"Stayed at this Hyatt for a quick over night trip to attend a friend’s baby shower in the area. I got there 30 mins before the 3pm check-in and no issue with getting my room then. I had a King Suite and it was great. I loved the layout of the couch area and the bed area. Bed was comfortable, shower was good, windows had blackout curtains. Minor complaint of noise in the hallway and then during the middle of the night when the rain picked up and was hitting the windows. I didn’t use any of the...

"By staying experience was great however I do think that the dineris very limited my recommendation is to go have eat at any of the restaurants outside of the hotel"

"."

"Toilet looked like it had not been cleaned inside. Staff stated it was a scratch from a snake took used to unclog the toilet. Floor had stains, furniture worn, beds were not comfortable. one of my guest had white lint in his hair from linens on bed. Air unit was full of dust and room smelled musty. I would not choose to stay there again. I considered checking out the first night at midnight, but because of the hassle one must endure when booking via 3rd party company, I stayed, but...

"Staff so kind, helpful and a great attitude so appreciative"

"Muy bueno y buen precio."

"This was a wonderful hotel. Quiet. Had a good breakfast."

"Clean and a great staff"

"A lot better than their other property at Comfort Inn It’s a three or two star"

"Clean. Large rooms. Only complaint is the bathroom has a frosted glass door so when using the bathroom at night it lights up yhe entire room. Breakfast was ok. Skipped it our second morning Cant complain much when its free. "

"Yes all good "

"The only complaint we had, was our room took a while to cool down when the temperature was adjusted. "

"Pool was closed. Elevator stunk. Rooms were not updated and the sink looked like it wanted to fall off the wall."

"The guy the was trying to check me in was very very rude and unprofessional and I had to get my money back and go somewhere else "

"Clean rooms, nice staff, comfortable beds. I will always stay in Marriott or Hilton brands. "

"The staff was nice. However, the hallways smelled like a mix of weed and mothballs. The sheets on the beds had stains. The bathroom towels had black stains on them, and the overall bathroom felt dirty. For the price, I might stay again. However, the pictures looked nicer than the room quality we received."

"Poor breakfast selection "

"The hotel is really nice and clean. Breakfast was nice,but it could have been better to have and dinner at the hotel instead of going out. It would have been a better option for most travellers "

"Great stay other than the ac was really loud. "

"The entire area is attractive, nice places to dine and great walking paths along the town center. Over the last several years this is our preferred place to stay when visiting Keller."