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Holiday Inn Chilpancingo by IHG

3.5 star property
Family-friendly hotel with free valet parking and fitness centre

Choose dates to view prices

Holiday Inn Chilpancingo, an IHG Hotel, serves international cuisine at LUiX restaurant and offers drinks at the bar. Guests enjoy the spa tub, outdoor pool, and free WiFi. A 24-hour business center and supervised childcare make this a versatile choice for all travelers.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Fan
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Fan
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Fan
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Terrace

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Flat-screen TV
Fan
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Fan
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Fan
Blackout curtains
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Fan
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

In-room safe, desk, blackout curtains, soundproofing

Premium Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Fan
Blackout curtains
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Blvd Vicente Guerrero No. 148, Col. Ciudad de los Servicios, Chilpancingo de los Bravo, GRO, 39074

What's nearby

  • La Avispa Museum - 12 min walk - 1.0 km
  • Galerias Chilpancingo - 15 min walk - 1.3 km
  • Zoologico Zoochilpan - 6 min drive - 4.9 km
  • Regional Museum of Guerrero - 8 min drive - 4.9 km
  • Jose Juarez Museum - 8 min drive - 4.9 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 80 min drive

Restaurants

  • ‪Quinta Quetzal - ‬10 min walk
  • ‪Vips - ‬5 min walk
  • ‪Taqueria "el buen pastor - ‬5 min walk
  • ‪El Tejaban Restaurante - ‬8 min walk
  • ‪Taqueria El Amigo Mundo - ‬9 min walk

About this property

Holiday Inn Chilpancingo by IHG

Family-friendly hotel
A corner/local shop, dry cleaning/laundry services and a bar are just a few of the amenities provided at Holiday Inn Chilpancingo by IHG. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, LUiX, offers breakfast, brunch, lunch, dinner and children's meals. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and supervised childcare (surcharge)
  • Wedding services, meeting rooms and ATM/banking services
Room features
All 120 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

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8.2 out of 10, Very good, 134 reviews
The price is RM202
RM242 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 4:00 PM
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Weekday buffet breakfast available 7 AM to noon for a fee: MXN 185 for adults and MXN 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Papagayos
  • LUiX

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 185.00 for adults and from MXN 95.00 for children
  • Airport shuttle fee: MXN 2500 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chilpancingo Hotel Chilpancingo de los Bravo
Holiday Inn Chilpancingo Hotel
Holiday Inn Chilpancingo Chilpancingo de los Bravo
Inn Chilpancingo Hotel
Holiday Inn Chilpancingo

Frequently asked questions

Does Holiday Inn Chilpancingo by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM to 10 PM.

Is Holiday Inn Chilpancingo by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Chilpancingo by IHG?

Self-parking and valet parking are free at this property.

What time is check-in at Holiday Inn Chilpancingo by IHG?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Chilpancingo by IHG?

Checkout is at noon.

Does Holiday Inn Chilpancingo by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2500 per vehicle applies.

Where is Holiday Inn Chilpancingo by IHG located?

This family-friendly Chilpancingo de los Bravo hotel is within 1 mi (2 km) of La Avispa Museum and Galerias Chilpancingo. Zoologico Zoochilpan and Regional Museum of Guerrero are also within 3 miles (5 km).

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Holiday Inn Chilpancingo by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 88 out of 116 reviews
Rating 8 - Good. 22 out of 116 reviews
Rating 6 - Okay. 3 out of 116 reviews
Rating 4 - Poor. 2 out of 116 reviews
Rating 2 - Terrible. 1 out of 116 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Digno

Un digno Holiday Inn. Exactamente lo que me esperaba, muy bien conservadas los muebles, cama, etc en la habitación. Todo al 100. Falta iluminación en los pasillos,
Stayed 1 night in May 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located -just a few miles away from Galerías Chilpancingo shopping mall- and, above all, excellent facilities and staff!!
Stayed 1 night in Apr 2022

10/10 Excellent

MARCO ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No me facturaron

Ya van varias veces que me dicen que la a0micacion es la que me tiene que facturar y tienen razon pero es muy dificil que la apmicacion nos facture la app no es muy co.oda para hacerlo y no hayo quien me haga la factura
Stayed 1 night in Feb 2022

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La mejor opción para esta Ciudad
Stayed 1 night in Jan 2022

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables y muy cómodos
Stayed 2 nights in Dec 2021

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Nov 2021

10/10 Excellent

Graciano, Coacalco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención rápida de todo el personal. Check in out fácil y rápido. Habitación muy cómoda
Stayed 1 night in Nov 2021

6/10 Okay

Dulce

Liked: Cleanliness, staff & service, room comfort

Dulce

Buenas habitaciones
Stayed 1 night in Nov 2021

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

El mejor hotel de chilpancingo muy bien cuidado y comodo
Stayed 1 night in Nov 2021

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chilpo

Great
Stayed 1 night in Oct 2021

6/10 Okay

Ramiro

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nefasto

No me gusto el servicio de room service muy limitado y nunca te contestan los empleados no hacen el más mínimo esfuerzo por complacer a los huéspedes
Stayed 1 night in Oct 2021

10/10 Excellent

Carlos, mexico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención!
Stayed 2 nights in Oct 2021

10/10 Excellent

juan pablo tziu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel de Chilpancingo, siempre limpio y en buenas condiciones, las instalaciones se ven nuevas y en buenas condiciones
Stayed 1 night in Sep 2021

4/10 Poor

Israel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

PÉSIMO servicio

Mala, el personal muy despota y sin ningún interés e intensión de solución de problemas, para empezar pedir de favor si podían envíame me factura al hacer mi check Inn… me dijeron que era imposible, que su sistema lo hace automáticamente durante la madrugada al hacerles revisión o algo así, tuve que llamar otra vez a primera hora (7:30am) y me dijeron que para que me la mandarán debía entregar la habitación; después realice un consumo (desayuno) y solicite factura… no me llegó, les llame otra vez como a las 12, me dijeron que las haces hasta un horario pero me la mandarían en 5 minutos… hoy después de 36 hrs sigo esperando mi factura o tendré que volver a llamar con todo y les apunté los datos Gtes veces
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación te permite tener acceso a restaurantes y lugares principales de la ciudad
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodas las camas
Stayed 1 night in Jul 2021

10/10 Excellent

ANA BERTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy comodo

Muy confortable. El personal muy atento. Definitivamente en mi proxima estancia sera ahi nuevamente
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien
Stayed 1 night in May 2021

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in Chilpancingo by far!

It was an amazing stay, the place it very centrally located. The staff is super attentive and friendly. The breakfast and dinner we delicious and of great value as well as the wait staff. This is honestly the BEST experience to this day on all the hotels I've booked on Hotels.com.
Stayed 1 night in Mar 2021

8/10 Good

PABLO ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La calidad de servicio solo en Holiday Inn

Un lugar seguro y limpio. Con estricto control de medidas contra.el Covid-19.Buen servicio de restaurante y buena atención.
Stayed 2 nights in Nov 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente hotel. Terribles políticas en salones

El hotel excepcionalmente limpio y muy confortable. Pero nos tocó trabajar en los salones y la política es no encender el aire acondicionado hasta que comience el evento y la verdad es muy desgastante trabajar con el calor y la humedad. Por otro lado, antes de finalizar el evento también apagaron el aire acondicionado, lo cual es muy frustrante.
Stayed 1 night in Sep 2020

10/10 Excellent

Paul A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia.

Pasamos una agradable estancia, el servicio fue excelente muy amable todo el personal.
Stayed 1 night in Aug 2020

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, muy amables y muy buena atención, la verdad todo en general es perfecto
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Su servicio al cliente y su limpieza , mucha seguridad
Stayed 4 nights in Aug 2020