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"After reading reviews for this glorious 1000 year old hotel, I was so excited to visit. There was talk of walls having cracks, people moving in and out of doors labeled "do not enter", and dimly lit hallways. When I got to the hotel I got exactly what I was expecting a wonderfully maintained 1000 year old hotel. The staff were the most friendly Italian hotel staff I have ever encountered and I loved getting to stay in such a historic structure. Parts of this hotel are 1000 years old, it will not look like American hotels. It is 1000 years old. And it is wonderful to get to see that character in the building. (And yes as a former hotel employee, there are some doors employees use that they mark as "do not enter" for the general public). This hotel made us wish we allocated more time for Pisa on our trip. I highly recommend."

"Efficient check-in and reception team was friendly and helpful throughout our stay, as were the staff in the breakfast room. Our room was kept clean with fresh towels everyday. The hotel is located very close to the station and airport shuttle, not in the best street but two minutes walk and you are at the start of everything."

"The room was lovely, the included breakfast was delicious, the staff were incredibly helpful and kind. The only thing was the TV in our room didn't work, but we could live without it."

"Excellent service, stunning property. "

"Stayed for one night before an early morning flight, just a few minutes drive from the airport. Got to the hotel 90 minutes before check-in time and was able to check-in early, as often offered by airport hotels. Parking is free with no restrictions. Staff were very helpful and offered practical advice and assistance for arranging an early morning taxi to the airport and how best to get back to the hotel as I wanted to visit Pisa for a few hours. "

"Nice place, staff very responsive, good food and great service."

"Pool and spa timing was wierd . We stayed with family never got a chance when we are back from sightseeing its done . Kids timing was more difficult to use . Not worth the money .staff was nice"

"Nicely refurbished rooms. Clean and tidy."

"Personal y limpieza un 10,ubicacion muy buena."