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The Empress Hotel Chiang Mai

4.0 star property
Family-friendly hotel connected to the convention centre in Chiang Mai with 2 restaurants

Choose dates to view prices

The Empress Hotel Chiang Mai offers a peaceful escape in the city center. Enjoy on-site shopping, relax in the sauna or steam room, get a rejuvenating massage, and stroll through garden grounds. WiFi keeps everyone connected in this tranquil oasis.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
The current price is RM343
RM407 total
includes taxes & fees
27 Nov - 28 Nov

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
Bidet
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Bidet
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

1 bedroom, minibar, in-room safe, desk

Executive Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Bidet
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Living area

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Bidet
Hairdryer
Rainfall showerhead
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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RM273 total
includes taxes & fees
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About the area

Map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100

What's nearby

  • Riverside - 3 min walk - 0.3 km
  • Chiang Mai Night Bazaar - 14 min walk - 1.2 km
  • Warorot Market - 5 min drive - 2.7 km
  • Tha Phae Gate - 5 min drive - 1.9 km
  • Central Chiang Mai Airport - 6 min drive - 3.1 km

Getting around

  • Chiang Mai Railway Station - 12 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.) - 18 min drive

Restaurants

  • ‪นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - ‬2 min walk
  • ‪บะหมี่เจ๊หัว ต้นตำหรับอาหารจีนยูนาน Www.ไทยนำ.Com - ‬2 min walk
  • ‪Outside In (เอาท์ไซด์อิน) - ‬1 min walk
  • ‪ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - ‬1 min walk
  • ‪ข้าวซอยสุธาสินี สาขา 1 (Suthasinee 1) - ‬2 min walk

About this property

The Empress Hotel Chiang Mai

Upscale family-friendly hotel near Chiang Mai Night Bazaar
Close to Tha Phae Gate, The Empress Hotel Chiang Mai provides a poolside bar, a terrace and shopping on-site. Indulge in aromatherapy, a body scrub and a Thai massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Thai cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in
  • Babysitting (surcharge), free newspapers and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 375 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with bidets and free toiletries
  • TVs with satellite channels
  • Daily housekeeping and desks

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Empress Premier Hotel
  • Pool
  • Hot tub
  • Spa
  • Kids pool
9.6 out of 10, Exceptional, 318 reviews
The price is RM598
RM710 total
includes taxes & fees
4 Dec - 5 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to midnight on request
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: THB 450 for adults and THB 450 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Chao Nang Coffee Shop
  • Panda Palace

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • In-room massages
  • Spa open daily
  • Thai massages

Accessibility

  • Lift

More

  • 2 buildings
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 850.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 450 for adults and from THB 450 for children
  • Airport shuttle fee: THB 250 per person (one-way)
  • Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
  • Late check-out fee: THB 500 (subject to availability)
  • Rollaway bed fee: THB 850.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Chiang Mai Empress
Chiang Mai Empress Hotel
Empress Chiang Mai
Empress Chiang Mai Hotel
Empress Hotel Chiang Mai
Hotel Empress Chiang Mai

Frequently asked questions

Does The Empress Hotel Chiang Mai have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Empress Hotel Chiang Mai?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at The Empress Hotel Chiang Mai on 27 Nov 2025 start from RM 342.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Empress Hotel Chiang Mai pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Empress Hotel Chiang Mai?

Self-parking and extended parking are free at this property.

What time is check-in at The Empress Hotel Chiang Mai?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM.

What time is check-out at The Empress Hotel Chiang Mai?

Checkout is at noon. Late checkout is available for THB 500 (subject to availability).

Does The Empress Hotel Chiang Mai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-midnight on request. A fee of THB 250 per person applies.

Where is The Empress Hotel Chiang Mai located?

This family-friendly Chiang Mai hotel is located near the airport, within 1 mi (2 km) of Art in Paradise and Chiang Mai Night Bazaar. Tha Phae Gate is 1.4 mi (2.2 km) away.

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Reviews

The Empress Hotel Chiang Mai Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Location

9.4

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 677 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 44 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great location.
Stayed 14 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good for the price we paid. But this was advertised as a 5 star hotel. It is definitely not that.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel…rooms, service pool area and staff were amazing
Stayed 4 nights in Dec 2023

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with this property. Stunning hotel. We were given a big shopping bag of water and snacks upon arrival and had fresh fruit in the room. Room was spacious and bed comfortable. Highly receommended.
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive and friendly. Beds wonderful water hot and breakfast buffet tasty.
Stayed 4 nights in Dec 2023

10/10 Excellent

Dominic Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so very helpful and friendly they made me feel important and as if they were my friends great stay loved all of it.
Stayed 10 nights in Aug 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Empress Chiang Mai Hotel is a beautiful place with an amazing staff!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service.
Stayed 5 nights in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff- room included airport pickup and a welcome gift. I would highly recommend staying here. Great value!
Stayed 1 night in Nov 2022

8/10 Good

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, very friendly. They help you with whatever tour, taxi or transport you need
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Nice hotel. Very polite service and good pirce
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Hotel was nice staff friendly gave a big food hamper on arrival including chocolates room was spacious good rainforest shower nice pool near night Market and restaurants around. Breakfast was OK with egg station
Stayed 5 nights in Apr 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing.
Stayed 2 nights in Feb 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the 5 star service. Booked a group here and will do it again. No disappointments!
Stayed 3 nights in Jan 2024

10/10 Excellent

Julie Ann

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean. Rooms were spacious. A nice welcome package when you register. Great breakfast buffet. Clean pool.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Liked: Amenities, property conditions & facilities
Welcome gift on check in. Excellent efficient, courteous service.
Stayed 3 nights in Feb 2024

8/10 Good

Dung (James)

Liked: Cleanliness, staff & service, property conditions & facilities
limited and mediocre main restaurant food. Breakfast food is better thou.
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pai, gentleman at front desk was outstanding. He provided clear communication and assistance with every part of our stay. Fabulous staff!
Stayed 2 nights in Nov 2022

10/10 Excellent

Elayne

Liked: Cleanliness, staff & service, property conditions & facilities
The service was EXCELLENT! The staff is very friendly and cozy. The only thing I didn’t like was that there were ants in our room. But I’m guessing that’s because we ate there. Me and my husband loved it and would definitely recommend to our friends.
Stayed 3 nights in Apr 2024

10/10 Excellent

Renan Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a bit of walk to old city wall area. Tuk tuks for 200 baht lesser if Grab ride.
Stayed 4 nights in Dec 2023

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service
Nice old style property. Very disappointed with the service. Will not stay there again
Stayed 1 night in Jan 2023

6/10 Okay

Michael Eric

Liked: Cleanliness, staff & service, amenities
Overall liked the hotel, but absolutely hate the old school key system. Makes it impossible to have 1 person in the room and 1 person out and about. Why not use key cards as they have existed for 35 years now. I like that parking was free though. Will not stay here again unless they modernize the door locks and key system.
Stayed 2 nights in Dec 2024

6/10 Okay

Mee

Liked: Staff & service
Breakfast buffet didn’t have much variety
Stayed 3 nights in Nov 2023

4/10 Poor

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stayed in room 1412 and left something valuable behind. I have been calling and leaving messages to look into having my item returned. I've sent multiple emails and I have not heard back from the hotel. While I understand it was my responsibility that I left the item behind, it has been extremely disappointing that the hotel will not make an attempt to help me.
Stayed 3 nights in Dec 2024

8/10 Good

Angel j

Staff members entered my room here while I was gone with do not disturb sign on door took a bottle of alcohol from bar area and entered private space with all my belongings this is unexcusable unexceptionable and down right wrong to enter a guests room that has a do not disturb sign on the door take liquor from bar area I have been sober for going on 4 years Do not trust or stay at this place under any circumstances.