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Toto Blue Hotel Boutique

3.5 star property
Guests can relax in a peaceful garden, soak up city views from the rooftop terrace, or borrow bikes to discover the surrounding attractions

Choose dates to view prices

Toto Blue Hotel Boutique, in the city center, offers a tranquil escape with a garden retreat and scenic rooftop terrace. Guests enjoy public WiFi, convenient bike rentals, and a helpful 24-hour front desk team that consistently impresses.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Palapa Suite

View from room

Palapa Suite

7.8 out of 10
Good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Egyptian cotton sheets, premium bedding, memory-foam beds

Family Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite

Egyptian cotton sheets, premium bedding, memory-foam beds

Master Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed
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About the area

Located in Bacalar, Toto Blue Hotel Boutique is in the city centre and near a boardwalk. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
Map
Avenida 7, entre calle 18 y 20 colonia centro, Bacalar, QROO, 77930

What's nearby

  • San Felipe fort in Bacalar
    Fort of San Felipe
    5 min walk - 0.4 km
  • Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept
    Laguna Bacalar Ecological Park
    10 min walk - 0.8 km
  • limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico
    Lake Bacalar
    11 min walk - 1.0 km
  • Zócalo
    3 min walk - 0.3 km
  • Municipal Spa of Bacalar
    8 min walk - 0.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    38 min drive

Restaurants

  • Enamora
    2 min walk
  • Mr. Taco
    3 min walk
  • Las Marquesitas
    4 min walk
  • I Scream Bar
    3 min walk
  • Restaurant El Barril de Bacalar
    1 min walk

About this property

Toto Blue Hotel Boutique

Boutique hotel near Lake Bacalar
Close to Laguna Bacalar Ecological Park, Toto Blue Hotel Boutique provides amenities, such as a rooftop terrace and a garden. Guests can connect to free WiFi in public areas.
Other perks include:
  • Cooked-to-order breakfast (surcharge), bike hire and express check-out
  • Express check-in, tour/ticket information and a 24-hour front desk
  • Smoke-free property, concierge services and luggage storage
Room features
All rooms are individually furnished, and feature comforts such as premium bedding and air conditioning, in addition to perks such as room service.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds
  • Bathrooms with showers and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and phones

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  • Restaurant
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  • Bar
10.0 out of 10, Exceptional, 6 reviews
The price is RM528
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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: USD 95 to 160 for adults and USD 65 to 85 for children

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • 2 floors
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10, per pet, per day, plus a deposit of USD 175 per stay
Welcoming dogs and cats only
Up to 7 kg per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 95 to 160 for adults and USD 65 to 85 for children
  • Pet deposit: USD 175 per stay
  • Pet fee: USD 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Toto Blue Hotel Boutique Bacalar
Toto Blue Hotel Boutique
Toto Blue Boutique Bacalar
Toto Blue Boutique
Toto Blue Hotel Boutique Hotel
Toto Blue Hotel Boutique Bacalar
Toto Blue Hotel Boutique Hotel Bacalar

Frequently asked questions

Is Toto Blue Hotel Boutique pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 7 kg per pet. There's a deposit of USD 175 per stay and a fee of USD 10 per pet, per day.

How much is parking at Toto Blue Hotel Boutique?

This hotel doesn't offer parking.

What time is check-in at Toto Blue Hotel Boutique?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Toto Blue Hotel Boutique?

Checkout is at noon.

Where is Toto Blue Hotel Boutique located?

Located in the heart of Bacalar, this boutique hotel is within a 15-minute walk of Zócalo, Laguna Bacalar Ecological Park and Lake Bacalar. Fort of San Felipe and Municipal Spa of Bacalar are also within 10 minutes.

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Reviews

Toto Blue Hotel Boutique Reviews

8.2

Very good

8.4

Cleanliness

8.4

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 78 out of 160 reviews
Rating 8 - Good. 42 out of 160 reviews
Rating 6 - Okay. 23 out of 160 reviews
Rating 4 - Poor. 10 out of 160 reviews
Rating 2 - Terrible. 7 out of 160 reviews

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, in the heart of it all!!
Stayed 1 night in Nov 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, room comfort

Close to the centre

Great location and very helpful front desk. Older property but very comfortable
Stayed 1 night in Feb 2025

2/10 Terrible

Paolo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend.

The cleanliness level of this hotel is definitely below acceptable standards. The bed sheets and towels were not clean, which made the stay uncomfortable. That being said, the staff is friendly and welcoming. While the price is reasonable, it does not justify such poor hygiene. I would not stay here again.
Stayed 1 night in Feb 2025

4/10 Poor

Danielle

Liked: Staff & service
Disliked: Cleanliness
Property looks much nicer in n photos than it actually is. My husband wants me to say that is front desk guy was nice. Everyone in the entire town is nice including the street dogs. What ever they show about Starbucks coffee or restaurant at the facility is not true. When we visited the restaurant was never open. Neither was the coffee shop. Little to no water pressure. The best part about the entire stay is that there is a butcher shop next door that slaughterers pigs every day between 3-4 am. Lovely sound to wake up too. So all and all I wouldn’t recommend you stay here. But the people are nice though 😒
Stayed 3 nights in Oct 2023

6/10 Okay

Nicole

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
While the hotel is in a convenient area with lots within walking distance, and the facilities are also nice in appearance, I was very disappointed with the cleanliness of our room. There was a dead cockroach that had been there so long its legs had fallen off. The sheets were not clean, the walls had smudges and marks all over them. It’s as if they hadn’t cleaned the room in months and forgot to do anything after the last person checked out (other than make the bed). There was also no toilet paper in our room and the air conditioning barely functioned. It never got cold. Overall rather unpleasant and this place could easily have made our stay a pleasant one with just a tiny bit of effort on their part.

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Great place and close to the downtown square. Ask for Andre he can help you out with local he can help you with local recommendations. Please speak English and Spanish and is a local so he knows what he’s really talking about.
Stayed 2 nights in Dec 2025

2/10 Terrible

Carlos Y.

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need update
Stayed 1 night in Dec 2025

10/10 Excellent

Martijn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff & checkin in a minute, tour organized in a second 👌
Stayed 1 night in Nov 2022

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in the plaza of Bacalar , walking distance to everything very safe
Stayed 1 night in Aug 2022

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful tropical plants all around
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haven

Great service. Little haven in Bacalar
Stayed 3 nights in Dec 2019

6/10 Okay

Lot

Liked: Staff & service
.
Stayed 5 nights in Aug 2025

10/10 Excellent

marinus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly people and helping us out any way they can. I would definitely come back!
Stayed 1 night in Nov 2022

8/10 Good

Julie

Liked: Cleanliness, staff & service
Location was perfect for us. Just parked the car and walked where we needed to go. Grocery store close. Breakfast good and cheap.
Stayed 1 night in Feb 2023

6/10 Okay

Graciela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place needs an update. Everything looks old including the towels no warm blanket only bedspread
Stayed 1 night in Mar 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small family hotel, it was good for sleeping but could use some improvements. Only one plug in the room in the bathrrom.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Very new and clean. Room was cute, with lots of space. The breakfast area was in the middle of a Hacienda style layout and the breakfast was plenty of fruit, bread and eggs. Upstairs deck had a sitting area. Location was right in the middle of the town, and we walked everywhere from there. Quick walk to water front. We will stay again. A little gem in Bacalar.
Stayed 1 night in Jan 2020

4/10 Poor

natalie

Disliked: Cleanliness, property conditions & facilities
We were kept awake all night by neighbours barking dogs, then we moved rooms and had no wifi, roof was very old and had holes, rooftop patio needed to be swept or washed (full of dead leaves). Breakfast included but was very basic- skipped it in day two and went to a nearby restaurant. Staff were nice.
Stayed 2 nights in Feb 2023

2/10 Terrible

Terrence R

Disliked: Staff & service, property conditions & facilities, room comfort

One of the worst

Cockroaches the size of mice. Confusion at front desk over checkin. Barking hostile dog. Sound of Loud falling objects late at night. Poor shower.
Stayed 2 nights in Dec 2024

2/10 Terrible

jacqueline

Disliked: Amenities, property conditions & facilities
Looks nothing like photos. There is no restaurant, bar or cafe on the premises as stated in the ad. Poor water pressure in the shower. Outrageous price for what you get.
Stayed 1 night in Mar 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for a short stay.

The hotel was a bit overpriced but, not bad. I didn't have hot water the first night. Since it seemed that I was the only guest there, I think they forgot to turn on the hot water heater when I arrived. I used the a/c on dry mode but, unlike other units I've encountered, I could not set the desired temperature. Dry mode is so much nicer in humid areas than air conditioner mode. Plus, it saves a lot of electricity.
Stayed 3 nights in Sep 2023

6/10 Okay

Ilia

Liked: Cleanliness, staff & service
Disliked: Amenities
The actual rooms are pretty typical but because of the straw roofs, the noise insulation wasn't the best, and because the hotel is on the busiest street in town, you will hear cars and people until late at night. So this place is only good if you have a room that is on the lower floor further inside the property away from the street. We got a deal so the price was almost worth it. The "included" continental breakfast was also very extremely subpar. The WiFi didn't work in our room either.
Stayed 1 night in Feb 2023

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Solo back packer from canada stayed 6 nights Good place great location and well run by nice family Everything worked Would stay again
Stayed 6 nights in Feb 2026

4/10 Poor

Pedro

Disliked: Cleanliness, amenities, property conditions & facilities
Las habitaciones se encontraban sucias con residuos de viajeros pasados, no había agua caliente, las habitaciones estaban muy descuidadas, el personal de recepción no se encontraba cuando se le necesitaba para atender algo . De hecho para entregar la habitación tuvimos que esperar alrededor de 30 min. A que llegara el personal. Muy mala experiencia
Stayed 2 nights in Feb 2026

2/10 Terrible

Marco

Disliked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war grausam. In unserem Zimmer war ein feuchter modernder Teppich, dreckige Bettwäsche, dreckige Vorhänge, eine Kakerlake & Schimmel an den Wänden. Auf die Anfrage ob ein anderes Zimmer zur Verfügung stehen würde, bekamen wir die Info dass erst am folgenden Tag ein anderes Zimmer frei werden würde unser Zimmer jedoch auch gereinigt wird sodass wie uns dann entscheiden können in welchem Zimmer wir bleiben wollen. - Am darauffolgenden Tag wurde uns weder ein anderes Zimmer zur Verfügung gestellt, noch war ein Zimmermädchen in unserem Zimmer. Die Lage ist sehr gut, jedoch ist ein Aufenthalt in diesem Zimmer aus gesundheitlicher Sicht definitv zu meiden!
Stayed 2 nights in Jan 2026