Hotel berdekatan Chestnut Hill Reservation

"They are supposed to be crediting me back 1/2 of my last night. Stayed for 4 days and they never once cleaned my room even after I complained multiple times. We have stayed there countless times over the last 3 years but they have completely changed and it is terrible. "

"Great location. Great staff. Clean. Quiet air system."

"Clean, convenient and quite classy. I like the arsenal theme and the subdued green tones in my spacious room. Convenient and well-lit parking. Close to Harvard and Boston College. Good breakfast."

"Location and room size (pull out couch, kitchen) were great for us - close to easy to use train line - is a short walk. Is possible to take train from airport, does require one transfer, not super quick, but Uber not quick (and $pendy) either during peak times. Breakfast 'serviceable' - should be able to find some calories to get the day started, coffee/tea, juices, etc."

"Absolutely clean room and bathroom. Bed clean and soft. Wonderful location-very quiet and five minutes walk to Beacon Street."

"Terrible service and conditions. Several flights of stairs, no staff to help. When a staff member did show up on my third day I asked for a blanket because it was cold and he told me they don’t have them. No cups, dirty sheets, a bucket under the sink to catch the leaking water from the pipes. The property is not maintained well no phones for emergencies and five flights of stairs and I wasn’t even on the top floor.. Not ADA compliant. Hairdryer didn’t work. Breakfast is a granola bar or packet...

"It’s good for 1 night & looking for bed to sleep is perfect but don’t expect the good quality your looking for."

"酒店員工服務很好"

"Enjoyed our stay in a Tower King room...kind and helpful front desk staff. Safe and calm location in tree-lined Brookline. A quick walk to Boston University, which was important to us. Thank you!"

"Our room very old, including furniture with squeaky bed and chair. FYI, no a/c., but was not needed this time of year, so not a problem for us. Overall it did the trick and there morning spread was nice, although we had other plans so did not partake."

"The property is an old Days Inn and it shows, however the staff was friendly and everything I saw was clean and functional. The rate was very reasonable and and the stay was comfortable."

"Unfortunately, my experience at this hotel was disappointing overall. While the staff at the reception desk were polite, friendly, and helpful during check-in, the condition of the property itself needs significant improvement. The room did not feel clean or well maintained. The bedsheets looked old and had visible stains, which immediately created a poor impression. The blinds were also broken, making the room feel neglected and uncomfortable. In general, the hotel had a sketchy atmosphere...

"Na"

"I did get locked in my room because the deadbolt jammed and I couldn’t open the door. The cleaning lady called someone to help. After several attempts maintenance was able to open the door. I was moved to another room."

"Brand new hotel! Staff were adorably proud of their new hotel, and ready and eager to assist us. Ate in rooftop restaurant- stunning views, food so delicious we came back the next night. Room was pristine clean and bed was very comfortable. Best hotel experience we’ve had."

"Fair"

"Hospitality when someone arrived with lots og luggage in a cold weather/raining. No one there to assist atleast to open the door. I booked a room on 15 and 16 march and thein on 22 march 2024 which included breafast but was charged separately"

"x"

"My stay was amazing and I will definitely be staying at Ginkgo House if I ever find myself in Cambridge again! Staff was incredibly kind and accommodating, my room was very clean, and the potential noise that was mentioned was very minimal and did not cause any issues!"

"My husband and I made a reservation the day before and paid as I arrived the Frunt deck as for a additional card, had a $50 dollar extra charged, I called for clarification Valerie was no able to ilústrate the charge!"