Hotel berdekatan Chestnut Hill Reservoir

"They are supposed to be crediting me back 1/2 of my last night. Stayed for 4 days and they never once cleaned my room even after I complained multiple times. We have stayed there countless times over the last 3 years but they have completely changed and it is terrible. "

"Great location. Great staff. Clean. Quiet air system."

"Clean, convenient and quite classy. I like the arsenal theme and the subdued green tones in my spacious room. Convenient and well-lit parking. Close to Harvard and Boston College. Good breakfast."

"Absolutely clean room and bathroom. Bed clean and soft. Wonderful location-very quiet and five minutes walk to Beacon Street."

"Terrible service and conditions. Several flights of stairs, no staff to help. When a staff member did show up on my third day I asked for a blanket because it was cold and he told me they don’t have them. No cups, dirty sheets, a bucket under the sink to catch the leaking water from the pipes. The property is not maintained well no phones for emergencies and five flights of stairs and I wasn’t even on the top floor.. Not ADA compliant. Hairdryer didn’t work. Breakfast is a granola bar or packet...

"It’s good for 1 night & looking for bed to sleep is perfect but don’t expect the good quality your looking for."

"酒店員工服務很好"

"Location and room size (pull out couch, kitchen) were great for us - close to easy to use train line - is a short walk. Is possible to take train from airport, does require one transfer, not super quick, but Uber not quick (and $pendy) either during peak times. Breakfast 'serviceable' - should be able to find some calories to get the day started, coffee/tea, juices, etc."

"The property is an old Days Inn and it shows, however the staff was friendly and everything I saw was clean and functional. The rate was very reasonable and and the stay was comfortable."

"Pros: great parking on-site, cheapest place to stay available Cons: I'm not a picky traveler, but even the basic expectations were not met. Staff was never present at the desk. Paint was peeling off the walls. Room cleanliness was poor. Mattress was uncomfortable. Shared bathrooms had no soaps/toiletries and could use more cleaning and updating. "

"I did get locked in my room because the deadbolt jammed and I couldn’t open the door. The cleaning lady called someone to help. After several attempts maintenance was able to open the door. I was moved to another room."

"We’ll located and staff was great."

"Na"

"Enjoyed our stay in a Tower King room...kind and helpful front desk staff. Safe and calm location in tree-lined Brookline. A quick walk to Boston University, which was important to us. Thank you!"

"Our room very old, including furniture with squeaky bed and chair. FYI, no a/c., but was not needed this time of year, so not a problem for us. Overall it did the trick and there morning spread was nice, although we had other plans so did not partake."

"Hospitality when someone arrived with lots og luggage in a cold weather/raining. No one there to assist atleast to open the door. I booked a room on 15 and 16 march and thein on 22 march 2024 which included breafast but was charged separately"

"x"

"Breakfast buffet 👎"

"Very Close to B&W Hospital. Good Restaurant in Lobby."

"My stay was amazing and I will definitely be staying at Ginkgo House if I ever find myself in Cambridge again! Staff was incredibly kind and accommodating, my room was very clean, and the potential noise that was mentioned was very minimal and did not cause any issues!"