Hotel Keluarga di Chesterfield

"Clean, great staff"

"Location was good. Our towels were dirty. We wanted to call and tell them, our phone did not work and by the phone it was sticky along with the phone.. Lemon water was empty at night and mid morning. Tables for breakfast were not wiped off. Girl this morning was on the phone. Not much interest in assisting. Water in workout room was empty and no cups!"

"The pool was green and smelled a little like algae/a pond. The bathroom toilet was leaking, but they were aware because they have taped it to stop the leaking. The AC auto cut off at 15 minutes and we were roasting all nights until we asked the front desk to help, which they did immediately. The room was very clean, the breakfast as great, the staff was extremely kind and helpful."

"Great location. Staff was very friendly. Building and room were super nice. Delicious breakfast buffet. Kids had a blast in the pool. Would definitely recommend!"

"I didn’t expect the pool to be closed in May, but it was a closed for the season. The breakfast was excellent every morning with lots of options and responsive staff. The hotel staff were nice and responsive. No trouble getting extra linens, blankets or towels. I was by the exit door that slammed quite a bit. Otherwise it was a quiet place to stay for a few days. Only 2 Accessible rooms in the hotel. So be sure to call and verify. I selected accessible room through Expedia and did not...

"This hotel is heaven on Earth"

"Only one complaint. We booked an allergy free room (no feathers, no pets). I am allergic to both. She booked us with no issues. We get there and the front desk person said that all of their rooms are pet friendly. Big issue for someone with allergies. I love dogs but I am allergic. We should have been told up front that they can’t accommodate us!!!!!!!"

"Excellent property. New, thoughtfully laid out and amenities, clean and well maintained."