Hotel di Cheshunt

"We stayed in the main building where is obvious it is under renovation, (should probably be disclosed when booking). The room was spacious with a lovely big bed, issue was it was nearly 30° when we stayed and there was no air con in the room just a dusty tower fan and a window that only opened a jar. Also the lighting in the room is poor, I had to put a flash light over the 1 full length mirror to do my make up to go out. When we arrived at the hotel check in was easy enough but it is at 4pm...

"No complaints. I had to check out very early at 4am and the older gentleman even came out to open the gate for me. Superb staff"

"Loved the location, clean, but very very difficult to get anyone from guest services and house keeping. Concierge and the staff in the lobby helping with luggage are very good and helpful. The tub is deep and very difficult to step out of. Direction in how to use the shower should be included. We were in London in June 3926 during the heat wave, air conditioner temp set by hotel and guests are unable to change. They tell you they will bring you a fan or heater if you need it. No lotion...

"My stay at the Kensington Hideaway made my trip to England a complete success. Stay were always so warm and welcoming and remembered me. Breakfast was always amazing and their food menu as well. Truly made me feel so at home from thousands of miles away! When I come back to London this is 100% where I am staying again, and did I mention air conditioning? They have it!!"

"Super Clean, Delicious Breakfast. Friendly and Helpful Staff"

"The Rubens is a very nice upscale hotel with a great location in the heart of Westminster and literally across the street from Buckingham Palace. The staff were very friendly and very helpful. The rooms are clean and comfortable although very small. The food, unfortunately, is very mediocre although priced as if it was excellent. The continental breakfast buffet is the worst I've seen in a hotel of this category. The croissants were fresh and good but there were hardly any choices and...

"rooms were clean breakfast buffet was excellent staff were polite and very helpful will stay again"

"Staff are very professional and friendly and the location is great too."

"Great property and an amazing location. Highly recommend"

"Lots of problems with air conditioning and their elevators. Staff was great!!"

"Clean rooms, "

"TODO MUY BIEN EL HOTEL MUY BONITO."

"Lovely room"

"Great central location, room was generally fine, BUT... At check-in, multiple staff insisted we had cancelled our room booking (obviously we had not) and tried to turn our family away without a moment's thought. This was clearly an error on their part and we finally got given a room, but did not get a single apology. Overall Zedwell staff seemed out of their depth and very rude - in their defence, there are clearly not enough people working here for this size of hotel and the busyness of...

"My husband and I stayed here for 8 nights, we included breakfast with our stay and it was well worth it. The breakfast buffet was displayed beautifully every morning with little omelettes, an assortment of breads, pastries, deli meats and cheeses, fresh fruits and vegetables, yogurt and cereals. They had many freshly squeezed juices, flavored water, drip coffee or served espresso directly from their bar. The service of the staff was excellent, they were friendly and helpful. We loved our corner...

"friendly and clean"

"This Best Western was a surprising delight providing an excellent location to bus routes, dining and shopping. The rooms were very comfortable, clean and air conditioned. If you are looking for a well priced hotel in a great location, check out this hotel; The reception staff went above and beyond for us; helping up with bus routes, shopping locations and travel plans. I highly recommend!"

"Upgraded room with a river view. Room was extremely spacious with a big bed and large bathroom with a bath and a seperate walk-in shower. Large wardrobe with plenty of hanging space. Room was clean, if a little dated in decor. Spa was nice for an hour or 2. Couple of issues we had while visiting... 1) No cold water...tried the bath for 20 mins but you had the choice of red hot or red hot. Same with the shower and again with the sink. Shower was also leaking at the back of the unit. In...