Hotel Mesra Alam di Chelsea

"They moved us to a different property at the last minute. Not super clean . Front desk was reasonable but I would not stay there again ."

"An old classic building which has been well restored. Facilities are excellent and staff are attentive and helpful. Location is convenient for Sloane Square."

"Awesome property, central location, your stay will be part of history."

"Indifferent, inept staff. When issues were raised, they"

"Here’s a more polished and professional version that still conveys your disappointment: It was my first time in London, and I chose this hotel primarily because of its excellent location, which did not disappoint. The hotel itself has great potential, and the facilities were enjoyable. Unfortunately, my experience was negatively impacted by the service at the front desk. I found several staff members to be unprofessional and unhelpful, which made what should have been an exciting trip much...

"From the moment you step into the doors, the Royal Horseguards feels cozy, clean, and very welcoming! The staff was so kind and accommodating. They had umbrellas to borrow for the rainy days in case you don’t have one. We had a twin bed standard room which was very clean with fresh AC, comfty beds, and hot water. The location of the hotel is central to everything you need for sightseeing, restaurants, and getting around to the underground (Embankment was the closest). Awesome experience and...

"Everything was wonderful"

"We have stayed here many times and love it. We keep coming back as the staff are great and the hotel is great. This is better than most Sofitels."