"As we were driving a long way, I wanted to assure that the restaurant and bar would be open in a hotel in the area. This hotel replied back saying that the bar is open all week and so is the restaurant. Booked it, arrived and the bar was not open. The kindly receptionist offered to get us a beer from the restaurant but the beer was flat and uncared for. We went to the restaurant, which had a coach trip in, and the staff could not cope with the volume, tables uncleaned, queues and thinking about that flat beer, thought it would be better to look elsewhere. Disappointing."