Hotel berdekatan Chase Arena at Reich Family Pavilion

"Rooms are totally outdated. Bed very soft and squeaky. The air conditioner sounds like a jet engine . "

"Breakfast was ok. Hotel very convenient to downtown. "

"Great breakfast buffet included in room rate. Beautiful hotel and great location!"

"great quick stay, easy check in, clean rooms. "

"My daughter and I stayed at Residence Inn while attending the Cardi B concert (4/3/2026) The room (a loft) was more like a small, cute apartment! We loved it! The staff was super friendly and helpful. The best part, the breakfast! They had an awesome selection of breakfast foods, fresh fruit and beverages. If I’m ever in Hartford again, I would 100% stay here again. "

"Very kind Staff"

"elevator broken "

"Check in was easy and staff were very nice. Rooms were clean and price was good for being right next door to the arena. Pleasant stay!"

"It was great, nice staff- friendly… good selection at breakfast but ran out of items"

"So outdated. The shower pressure, the popcorn ceiling, the yellow walls! 400 a night is a disgrace."

"The front desk staff member was amazing and the hotel was very nice. "

"The room was exceedingly clean, remarkably so. That was good. However there was such a strong air freshener / cleaning product smell that it was hard to breathe and I had to take allergy meds. This makes me not want to stay here again, despite the impressive cleanliness. The windows did open, but only one stayed open on its own. The blackout / privacy curtains were not designed to close and the thin curtains were not enough to insure privacy, had to change in the bathroom. I was able to charge...

"This was quite possibly the most disgusting place I have ever stayed. This was a prostitution ring.. in and out all night long we could hear people having sex in every room it was a disgrace I want my money back and I'll be calling management tomorrow"

"Good breakfast options"

"Great place to stay"

"This place is a dump. TV wouldn’t stay connected to the cable, kept having to unplug and replug. Landline in room had no dial tone. Blow dryer in room didn’t work. I was supposed to get free parking while I was traveling but they charged me $8 per day. They said it was because I booked through expedia. The bed and pillows were not comfortable. I will never go there again. Avoid this place!!!"

"We leave the room on Sunday, expecting to have clean towels and clean room. That was not the case, we have to go and get clean towels, no fresh water. The mattresses must be more than 10 years old, the pillow horrible. I can’t imagine how did you give this place “excellent “ reviews. We use this hotel many years ago, nothing to do with the states of the beds this time around."

"Everything was wonderful, especially the staff. We enjoyed dinner at the Soma Grille"

"Good "