Leptos Panorama Hotel

Mediterranean hotel with full-service spa and fitness centre

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Where to?

Dates

July 2025

August 2025

Relax by the pool, surrounded by lounge chairs and umbrellas, with a serene sea and mountain view.

Relax in comfort with a large bed, desk, and balcony offering a sea view.

Guests can enjoy a serene ocean view from the pool area surrounded by lush greenery and a well-maintained garden.

Relax in a serene outdoor space with a stunning view of the water, featuring comfortable seating and lush greenery.

Relax on the balcony with a glass of wine and enjoy the serene view of the water and distant landmass.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Gym
Room service
Spa

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 7 of 7 rooms

1 bedroom, down duvets, in-room safe, desk

Deluxe Room, 1 Bedroom, Pool Access

Exceptional

Highlights

Furnished lanai

Private pool

Air conditioning

Club Lounge

Mini-fridge

Dining table

Flat-screen TV

Down duvet

26 sq m
Sea view
Sleeps 3
2 Large Single Beds OR 1 King Bed

Executive Room, 1 Bedroom, Sea View

Exceptional

Highlights

Furnished balcony

Air conditioning

Executive Lounge

Mini-fridge

Dining table

Flat-screen TV

Separate bedroom

Blackout curtains

23 sq m
Sea view
Sleeps 2
1 Double Bed OR 2 Single Beds

Superior Room, Sea View

Highlights

Furnished balcony

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

Flat-screen TV

Separate bedroom

Blackout curtains

23 sq m
Sea view
Sleeps 3
1 Double Bed OR 2 Single Beds

Standard Studio

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Kitchenette

Mini-fridge

Dining table

Flat-screen TV

Separate bedroom

Partial sea view
Sleeps 2
2 Single Beds

Standard Room, 1 Bedroom, Partial Sea View

Good

Highlights

Furnished balcony

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

Flat-screen TV

Separate bedroom

Sofa bed - single

24 sq m
Partial sea view
Sleeps 3
1 King Bed OR 2 Single Beds

Standard Room, Mountain View

Excellent

Highlights

Furnished balcony or patio

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

Flat-screen TV

Separate bedroom

Sofa bed - single

24 sq m
Mountain view
Sleeps 3
1 Double Bed OR 2 Single Beds

Apartment

Highlights

Balcony or patio

Air conditioning

Free cots/infant beds

Kitchenette

Mini-fridge

Dining table

Flat-screen TV

Down duvet

42 sq m
Partial sea view
Sleeps 4
2 Single Beds and 1 Double Sofa Bed

About the area

Kato Galatas, Chania, Crete Island, 73100

What's nearby

Kalamaki Beach - 12 min walk - 1.1 km
Stalos Beach - 12 min walk - 1.1 km
Agia Marina Beach - 4 min drive - 4.2 km
Nea Chora Beach - 6 min drive - 5.4 km
Old Venetian Harbor - 7 min drive - 6.5 km

Getting around

Chania (CHQ-Ioannis Daskalogiannis) - 29 min drive

Restaurants

‪LOCA cafe - ‬2 min drive
‪Iguana beach - Chania - ‬3 min drive
‪Evilion - ‬17 min walk
‪Zycos Grill & Pizza - ‬2 min drive
‪Kalamaki Bar And Grill - ‬8 min walk

About this property

Leptos Panorama Hotel

Luxury eco-certified hotel near Kalamaki Beach

You can look forward to a poolside bar, a free daily manager's reception and a terrace at Leptos Panorama Hotel. Active travellers can enjoy cycling, volleyball and horse riding at this hotel. Treat yourself to a massage, a body treatment or a manicure/pedicure at the on-site spa. The on-site international cuisine restaurant, Symposium, offers lunch, dinner, light fare and ocean views. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi.

Additional perks include:

A seasonal outdoor pool and a children's pool, with sunloungers and pool umbrellas
Free self-parking
Bike hire, an outdoor tennis court and babysitting (surcharge)
Wedding services, a lift and a billiards/pool table

Room features

All 190 rooms have comforts such as laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs.

Extra amenities include:

Bathrooms with hairdryers and shampoo
50-inch flat-screen TVs with satellite channels
Wardrobes/cupboards, electric kettles and daily housekeeping

All-inclusive details

All-inclusive room rates at Leptos Panorama Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Tennis

Lessons/classes/games

Aerobics

Pilates

Water fitness

Entertainment

On-site entertainment and activities

On-site live performances

Theme parties

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Russian

Similar properties

Seasonal outdoor pool, pool umbrellas, pool loungers

On private beach
Pool
Breakfast included
All-inclusive

RM1,301 total

includes taxes & fees

24 Jul - 25 Jul

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

A bar/lounge
A poolside bar
A restaurant
Free daily manager's reception
Snack bar/deli

Restaurants on site

Almyra Pool Bar/Restauran
Symposium

Things to do

Arcade/game room
Bicycle rentals
Billiards/pool table
Children's pool
Full-service spa
Gym
Horseback riding/rentals
Outdoor tennis court
Playground
Sauna
Seasonal outdoor pool
Shopping
Steam room
TV in common areas
Volleyball

Family friendly

Arcade/game room
Babysitting (surcharge)
Children's pool
Dining table
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Business centre
Computer station
Conference centre (3,875 square foot of space)
Meeting room

Outdoors

Garden
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

2 treatment rooms
Facials
Manicures/pedicures
Massage
Outdoor treatment areas
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Bathroom emergency pull cord
Front entrance ramp
Lift (91 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk (118 centimetre high)
Wheelchair-accessible restaurant
Wheelchairs on site

2 buildings
3 floors
Banquet hall
Mediterranean architecture
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter

Bathroom

Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

50-inch flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Dining table
Electric kettle
Free bottled water
Limited room service

Desk
Desk chair
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property Registration Number 1042Κ015A0141300

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

The seasonal pool will be open from May to October

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Panorama Hotel Khania

Panorama Khania

Panorama Hotel Chania

Panorama All Inclusive Chania

Panorama Chania

Panorama Hotel All Inclusive Chania

Panorama All-inclusive property Chania

Panorama Chania

All-inclusive property Panorama Chania

Chania Panorama All-inclusive property

All-inclusive property Panorama

Panorama Hotel All Inclusive

Panorama Hotel

Panorama All Inclusive Chania

Panorama All-inclusive property Chania

Panorama Chania

All-inclusive property Panorama Chania

Chania Panorama All-inclusive property

Panorama All-inclusive property

Panorama Hotel All Inclusive

Panorama Hotel

All-inclusive property Panorama

Panorama All Inclusive Chania

Frequently asked questions

Does Leptos Panorama Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Leptos Panorama Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Leptos Panorama Hotel?

Self-parking is free at this property.

What time is check-in at Leptos Panorama Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Leptos Panorama Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Leptos Panorama Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Leptos Panorama Hotel located?

This family-friendly Chania hotel is located on the Strip, within a 10-minute walk of Sunset Beach and Kalamaki Beach. Agia Marina Beach is 2.1 mi (3.4 km) away.

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Leptos Panorama Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Shantanee

13 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property! Best all inclusive food by far and staff was great! From the front desk to the be and buffet everyone was pleasure. 10-12 min drive to the Old Port and some good restaurants within walking distance. I will definitely be back!

Stayed 7 nights in Jun 2025

10/10 Excellent

Andrew

19 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me and my mum stayed here for a week. The hotel is excellent. The rooms are spacious, clean and very comfortable, the food and drinks available on the all inclusive option are varied and of good quality. The pool and dining area views are great, and there are plenty of loungers around the pool, so it’s never packed, even when the hotel is full. The customer service is excellent too, with special thanks to Georgia the manager who made my and my mum’s stay very special. She is an asset to the hotel.

Stayed 7 nights in May 2025

6/10 Okay

Annette Susan

30 Jun 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

The view from the outdoor areas was stunning and countered the dates indoor facilities especially the rooms. This is clearly not a 5 star hotel. The meals are all buffet style and the layout makes it difficult to navigate and work out what to select. The outdoor bar staff were friendly and helpful but the reception staff less so - quite brusque and not very helpful in terms of things to do in the area or providing local knowledge. They were not keen to engage in dialogue.

Stayed 7 nights in Jun 2025

10/10 Excellent

Jacquelyn

9 Oct 2024

Liked: Cleanliness, property conditions & facilities

Great place to stay.

Stayed 4 nights in Oct 2024

10/10 Excellent

Tanzim

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved every bit of this hotel. They accommodated for my honeymoon very well. Would stay here again.

Stayed 3 nights in Sep 2024

10/10 Excellent

Nick

1 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spectacular view from our room. Outstanding service from the front desk staff. Thank you to Maria and Dimitri for making our stay extra special.

Stayed 7 nights in Oct 2024

8/10 Good

Tanya

21 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel rooms could do with a refurbished pool is excellent location is also good

Stayed 4 nights in Jun 2024

10/10 Excellent

Melissa

22 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was good for someone who did not rent a car. Easily walkable to beaches and food (if not eating at the hotel). Staff went above and beyond and the stay was great!

Stayed 4 nights in Jul 2024

8/10 Good

Darcie

16 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The bus to Chania was perfect and staff was extremely helpful and accommodating. Room was a little out dated in the bathroom but everything else was perfect. Comfortable bed and spacious

Stayed 4 nights in Oct 2023

10/10 Excellent

Katharina

2 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful view

Stayed 5 nights in Aug 2022

8/10 Good

Aron

4 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Staff were really friendly and the food offering was better than expected. Cocktails were slightly over-priced and the entertainment was disappointing

Stayed 7 nights in Sep 2022

8/10 Good

Verified traveller

2 Sept 2024

Liked: Cleanliness, room comfort

Good hotel - strong 4 star

Really good hotel. Stayed in the executive rooms which were nice with a great view. Staff bring taster pastries to the rooms most days which was nice. All inclusive food was good with a range for everyone. Service was fine, however nothing to shout about apart from executive bar - Betty really stood out and is an asset to this hotel! The walk to the Beach (hotel path) should be paved. It is half paved and not sure why it’s not fully paved to the bridge area. Overall, I would rate this hotel as a strong 4 star, but not 5 star as the facilities that would make it a 5 star (e.g., gym, staff, pools, games room etc.) were either broken (gym equipment) or dirty.

Stayed 7 nights in Aug 2024

10/10 Excellent

Stefano

19 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

A very nice, clean hotel, as the name suggests, Hotel Panorama, a view that you can look at for hours, so beautiful, you have to have been there, the staff, no matter where, whether it was the beach or the restaurant, were all very friendly and in a good mood, the staff always asked if everything was OK, the cleaners were always nice. And the lovely, funny, beautiful woman at the reception, Gorgia, was always there for us, we really took her and the others into our hearts, we will definitely be back. S.C Barone

Stayed 7 nights in Jun 2024

6/10 Okay

DANIEL

5 Jul 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

This is not a 5 star hotel. Facilities are very old, however, the staff is truly 5 star. So if you don’t mind being away from the city and also don’t mind not having the most up to date facilities, this place isn’t bad. The grounds are pretty and pool area is nice. Gym has broken equipment and also old gear, but it got the job done to help me stay fit. Only 4 sets of dumbbells, highest weight being 30 lbs. breakfast was fantastic.

Stayed 2 nights in Jul 2024

4/10 Poor

CONSTANTINOS

6 Sept 2023

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

It has the potential but NOT a 5 Star Hotel

Good hotel. Simple hotel. Not a 5 star hotel. Staff was good especially Georgia at the reception. Apart from that, nothing reminds you of a 5 star hotel. A 3 star maybe. We had a nice time because we were in that mood, not because of the hotel. Family room was big but very old. Same everywhere else.

Stayed 7 nights in Aug 2023

8/10 Good

Philip

16 Sept 2023

Liked: Cleanliness, staff & service, amenities

The service is outstanding. All the staff amke an effort to ensure your stay is of the higest standard. The food is exceptional - uncredible quality and variety. The hotel is strating to look tired. Panorama Blue rooms bathrooms are not of the standatd you'd epect - old baths with old fixtures. Old sunsbdes with different mattresses is another example of lack of investment.

Stayed 14 nights in Sep 2023

6/10 Okay

Maxim

24 Jul 2022

Liked: Cleanliness

The place is quite outdated, definitely far from five stars, needs some overhaul. Food is decent, so is cleaning service. Unfortunately the restaurants staff wasn’t so friendly and cooperative. Views are beautiful. No entertainment for the children whatsoever. Game room where the kids club was supposed to take place was empty and smelled of cigarettes. And this hotel is supposed to be smoke-free, which is totally not true.

Stayed 7 nights in Jul 2022

6/10 Okay

Sarah

8 Jul 2024

Liked: Staff & service

Amazing and helpful front desk staff. Nice view from the room- I just wish I was told that there’d be nightly entertainment until late meaning I couldn’t sleep until it was finished. Also - they should stick to traditional Cretan cuisine as their dinner option nightly because it was the best! Didn’t like Asian. Also - pool bar staff (particularly the older woman with dark hair) refused to make freddo espresso multiple mornings in a row when the staff were all drinking them at the same time despite me willing to pay extra. She was rude and actually swore at me in Greek (obviously not knowing I could understand). Didn’t think it was that hard a request seeing as it’s literally some blended coffee over ice. She needs to not be customer facing with her attitude. Front desk staff were all amazing though.

Stayed 3 nights in Jul 2024

6/10 Okay

Tyler

13 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Overall decent hotel. 3 stars based on: 1. Food is abundant but low quality. I wouldn’t stay again but if I did, I’d just do breakfast at the hotel and eat out the remainder. 2. Front desk is sometimes friendly and sometimes not. Depends on which person you come across. I ordered a couple taxis directly since the taxi drivers give you a card and the staff looked disgusted. 3. There are many cats roaming the food hall during all hours. I actually think this was great until we were bit and scratched by one. I completely thought the hotel would monitor the cat situation to ensure they are vaccinated and healthy but turns out they turn a blind eye to it. We had to go to the hospital and pharmacy for antibiotics. So it ruined about 8 hours of our time one day and the side effects from shot / antibiotics gave fever symptoms the rest of the trip. All in all, surprised the staff doesn’t take this situation more seriously since it puts the hotel at whole at risk. Overall, I wouldn’t stay again based on each of these criteria. Food alone, staff alone, and the cat situation alone, I’d rather pay up and get some place better.

Stayed 5 nights in Aug 2024

2/10 Terrible

Verified traveller

21 Jul 2022

Disliked: Staff & service, property conditions & facilities, room comfort

Not worthy of its 5-star class rating

I’m surprised with the 5-star class rating of this hotel. This is a 2-star or 3-star hotel at best. Service people are neither friendly nor accommodating. Check-in was a hassle wherein the guest has to input their details themselves (I’ve never had a 5-star hotel do this). Amenities and furniture needs updating too — everything feels old and cheap. The tables, the hot water boiler, the hangers, the railings… even the pool had pieces of tiles missing. The whole place feels neglected. The elevator was also super slow and ‘ancient’ that you’ll see a lot of people using the stairs instead. It’s definitely not worth the price! The only acceptable thing is the breakfast which was decent enough to have with various selections.

Stayed 2 nights in Jul 2022

8/10 Good

Petra

29 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy trip

Good things: -View to the ocean from the room balcony -Pool area is amazing, good views to the ocean, enough sunbeds. Staff shared Water bottles in the morning. -Rooms are clean and basic good, would need a little touch up thought. -Some of the staff were really nice, polite and fun. Always saying good morning etc. -We got blankets when we asked -Birthday cake on behalf of the hotel without asking. -Breakfast outside, so u could watch the sunrise. -Buss stop right next to the hotel to go to Hania or Platanias. -Little beach side right nexto with few sunbeds. Beach thought was quite rocky. Bad things: -Our Room was ”family room” so we had door which went straight to the next room. Door looked liked someone had stabbed it from the other room. Next room stayers heard our talking and we heard them very clear. The door didn’t have good locks in them. -Pool was really cold. Maybe not heated cause the low season? We were at the end of september. -There wasnt signs at the lobby if the breakfast wasnt outside. -Some of the staff wasnt so relaxed.

Stayed 7 nights in Sep 2022

10/10 Excellent

Jillian

18 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved our stay! Staff, rooms and food all amazing. We never return to hotels, but this is one we all agreed we would go back to we loved it that much! Our family of 5 (3A, 2C) booked 2 pool rooms. My husband and I were upgraded to the Executive Wing of the hotel upon check in. Lovely and quiet, but we felt we could not make the most of this as we had to go down to our children's room pool or the main pool to spend time with them. If you are a couple or a family with adult children it would definitely be worth paying the extra for the 'Blue rooms' and as a couple would go back. Rooms and common areas absolutely spotless, cleaning staff so lovely and hard working, as were most of the staff that take pride in the hotel. The food quality was fantastic, credit to the kitchen staff; kiddy corner, show cooking, a daily roast, loads of different salads and of course chocolate fountain at dinner. Thankfully the chips 'were amazing' for our fussy 12 year old. Alcohol, soft drinks and cocktails included were great, no complaints. It would great if melon is also put out at breakfast, and dish allergy cards are completed people with food intolerances or allergies could be unwell. Had to ask staff frequently what a dish contained to be safe. We found that the towel rule, although advertised, was not enforced by staff and we found it impossible to find sunbeds at the main pool in the morning, however by afternoon there are plenty. Book it, you will not be disappointed! We will be back :)

Stayed 6 nights in Aug 2023

4/10 Poor

Angelique

13 Jun 2024

Disliked: Cleanliness, amenities, property conditions & facilities

This property advertises as a 5 star and it is far from it, it is a 3 star at best nor is it an all inclusive, it is a SEMI-INCLUSIVE. There is a list of drinks you can choose from and anything beyond that is an extra charge. we couldnt even get a bottle of Radler. Not an all inclusive. We felt we were mislead as people who stay in 5 star properties, we were very dissapointed that this property could get away with labeling itself 5 stars. The photos are misleading, the property is OLD, built in the 70's and very much in need of a makeover. The pool space was very much indicative of this with very dirty crates surrounding the pools and filthy stained beach loungers. It only has the one dining option and the food was very inconsistent. The food service staff we experienced were not pleasant and I had to ask 3 people for a beer to which they all deferred me to someone else, even the manager was dismissive. I asked him if I could have a bottle of beer and he said it wasnt included in my "all-inclusive" and I would have to pay then he never came back with my beer and I saw him doing something else 20 minutes later. The positives were that the view is beautiful, the beds are very new and comfortable and we met a lovely staff member who ended up giving us amazing local recommendations and because of that I wish I could give a better review but the hotel ittself is of poorer quality than 5 star and travelers need to know to manage their expectations.

Stayed 4 nights in Jun 2024

4/10 Poor

Anna

21 Sept 2022

Liked: Cleanliness

Disliked: Staff & service

We choose this hotel 5 star to get the best in Crete as from the website looks fabulous but once you are there you will realise that for what you pay is to expensive that what you receive !!!! Very poor service at the pool bar , and the main bar, very poor an cheap spirits , wine and drink are “free” for who got the all inclusive , also the cocktail were disgusting!!!! Bartender with no knowledge! Couple of times in the pool bar I ask for a cocktail and the guy didn’t even washed the shaker and he use the melted ice from the previous cocktail to make mine, tasting not right and I had to ask for something else, another time we ask for the coffee from the proper machine (cause the good coffee you had to PAY otherwise you got the disgusting coffee from a machine that trust me not even in the worse bar ever they will serve that !!! ) and the guy took in front of me a dirty cup and he washed under the water without any soap , that’s really unacceptable!!!!!! Health and safety dosent exists!!!! Regarding the food the restaurant that you can go 1 a week is really good but no option for the wine you only can choose the house , during the day you have big buffet which is ok no so amazing … meat is good vegetables and fruits are good but, fish plates are not that good , very dry and not tasty at all !!!! About the entertainment for the morning you have acqua gym, and we like it , but then in the evening you got some live music that only if you are age 75 you can like .

Stayed 11 nights in Sep 2022

10/10 Excellent

Dilo

30 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Schöne Aussicht, freundliches Personal, leckeres Essen

Stayed 3 nights in Jun 2025

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Leptos Panorama Hotel

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Deluxe Room, 1 Bedroom, Pool Access

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Executive Room, 1 Bedroom, Sea View

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About the area

What's nearby

Getting around

Restaurants

About this property

Leptos Panorama Hotel

All-inclusive details

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Awards and affiliations

Languages

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Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention