Hotels near Cerro de la Z

"I went with my family and we had a very good time clean rooms the best customer service and the best variety of food buffets. That’s a very good place to go with your family and kids"

"Lovely stay! "

"Stay was great ! Great music and food!"

"Want to start off my saying the staff at this resort is top notch .. everyone was very friendly , most would remember your name . Pool - older but never had to fight for a chair , clean .entertainment staff was energetic , hospitable and amazing .. top mentions to Carlos , Carmen , Norma but all were great ! Room - LOVED my marina view which I didn’t think I would enjoy versus ocean but it was incredible .,the first resort the AC was almost Too cold . Food - well done for AI .. the servers in the restaurant all hustled their butts off to make each meal perfect . Food was good with many options . I just wish churros were available everyday !! Suggestions - please invest in updating the fitness center .. much , much too small- any more than 4 people and were tripping over each other and dumbells were always in use and it was busy everyday .. make the facility twice as big , two complete dumbbell racks are needed along with new machines . ( leg machine and cables were the only updated pieces ) Also a night time or really early snack shack would be great for grabbing something before breakfast opens at 7 for catching early flights or those who wake up really early .. "

"The hotel room was about 100 years old. Has not been updated or renovated in what looks like centuries. Broken shower head, broken faucets, the water came out brown in the tap until flushed out. They “upgraded” us to a jacuzzi suite- but the jacuzzi was filled with moths and didn’t look like it had been cleaned or used for several months. The food was mediocre at best and the service was unbelievably slow. All in all, I was thankful that we only stayed for two nights and not an entire week. "

"Breakfast was fresh, great variety and different options on different days. The staff is very friendly, polite and helpful . Room had what we needed and if we needed something housekeeping would provide it with a smile. The concierge staff took care of us as soon we step inside the hotel and we enjoyed every day of our vacation walking through and back and if we had questions they would gladly helped."

"We had a wonderful stay at the Montecristo and we can’t wait to return! The property is stunning! Palm trees, beautiful colorful flowers, and cliffs over looking the beautiful ocean. Staff goes out of their way to help you in any way. Everyone we met was friendly and kind. There are multiple restaurants throughout the property. Shuttles also run to the other Pueblo Bonito resorts and all are included on the all inclusive plan. This was our first time here but won’t be our last. If I had one con, it would be that they were a little pushy about the timeshare presentations. On a short trip with our kids, I didn’t want to waste an afternoon on a presentation. I wish there was alternative options… maybe an online webinar that could be viewed not during vacation? I’m sure it is a wonderful place to have ownership but didn’t want to take away from our vacation. "

"The Ocean view was not as advertised, the spa was not functioning properly it did not heat the pool was not clean. The most important part was the the road was not meant to be traveled on with a small car, it was more suited for a high clearance 4 wheel drive. I mentioned this to the staff and informed that excess to the property was no reason for a cancellation refund. This property is not safe. I would highly recommend that Hotels.Com not represent this property. I opened a chat with Hotels. and never got a reply. We left after the first night and booked much nicer and safer hotel for the remainder of our vacation. I would request Hotels.Com help me resolve this issue."

"Ale was the best host! Staff were great, grounds are well maintained and clean. Swimming pool was heated and was great to take a swim."