Hotels near Catawba River Antique Mall

"The hotel itself was perfect however the staff were dismissive about my concerns with my room and the issue I had. As I was checking out I brought up again about the incident in my room to a different person who not only shrugged it off but was just as dismissive as the first person I relayed my issue with. I would have given a much better review if they could have simply apologized . "

"Great room, nice staff, good food "

"We were checking in at 11pm after flying all day. There was a single costumer in front of, it took 20 minutes to check that person in. When we were finally checking in they wanted me to pay for the one bedroom king I had prepaid for. When that issue was resolved they gave us a room with 2 queens. I called down to desk informing them I had paid for a king bed. I was told there was none available. If you think this is costumer service I don’t. "

"The staff was top tier and took and pick us up from airport "

"Everything was as advertised...very friendly staff and easy check in and check out....great value"

"Good vibe"

"Great location and property"

"Clean room, staff will not allow you to extend your stay online without either charging an additional $20, or force checkout at 11:00 and check back in at 3:00. STUPID policy for those that are enjoying their stay and want to extend it. Overall one I’ve the best v as lies in Charlotte for NOT extending your stay on-line. Note: There are no bugs and the beds are comfortable. "

"I stayed here to avoid parking at the airport to drop my child off for a flight. The staff was great but the property is aging and feels on the lower tier of hotels. "