Sercotel Hotels Catalonia Pyrenees hotels

"Beau potentiel d’hôtel mais n’est pas entretenu "

"Loved our stay at Rec de Palau. They did everything possible to make our stay enjoyable!"

"Really beautiful location. Bit of a walk (uphill both ways somehow) from the city center but there’s beaches on both sides. Very friendly staff. Excellent customer service. I ended up extending my stay and they were very accommodating. Onsite restaurant was great! "

"Friendly and perfect location"

"Very reasonable menu "

"The place was well updated and surprisingly quiet at night, despite being in the middle of a busy area. The breakfast was fantastic—definitely worth the price. The staff were friendly and helpful. I’d gladly stay here again!"

"Handy to snow fields, friendly staff and clean rooms"

"Notre séjour a été extraordinaire, nous reviendrons pour une nuit supplémentaire. L'hôtel est un ensemble complet ; la nourriture est superbe, le service du personnel est de première qualité, le spa est relaxant, les vues sont à couper le souffle. Honnêtement, nous recommandons vivement à tous ceux qui s'arrêtent dans la région ou dans les environs d'Andorre de réserver cet hôtel. Nous aimerions également remercier le personnel de la réception pour son aide lors de notre séjour et pour ses recommandations sur les endroits à visiter."

"Actual hotel was ok but having taking authorisation details earlier while booking I was then charged again at the hotel .Actually two payments were attempted to be taken from my saved debit card ! HSBC contacted me regarding fraud attempts and blocked my card.But even worse than that the female on reception was aggressive and shouted non stop."