Hotel Keluarga di Castro Valley

"The location is great if you're using the airport. They have a shuttle that runs every 15 minutes and the shuttle ride was around 5-10 min, depending on which airline you are using. There is also a nice walking trail outside the hotel that goes around a lake next to the airport. I believe the full path is 5 miles so it's nice if you want to get a little exercise. We at at the hotel restaurant and the food was average to good. The staff was extremely polite and helpful to answer all of our...

"The room was not very clean. Our daughter found cans behind the bed. And we had to request body wash and toilet paper."

"I’ve stayed at this hotel multiple times and it is usually my go-to whenever I’m in the San Francisco area and don’t want to actually stay in the city. Its super close to the airport, has some decent places to eat around there. However this time, it was very, very booked and parking at the hotel was an issue. We had to park at the Westin, (the other hotel they’re next to) which isn’t super far, but more just an inconvenience than anything really; especially since the parking spot we got was at...

"Place has had some recent improvement. Still 3rd world kind of place. The sign out front should be a tip off....repaint it! Rather difficult access. Very limited parking. Photos of the property online are way too flattering. Pretty rough but serviceable."

"The breakfast was very good, with the waffle maker available. The room was extremely clean and just felt slightly in need of repair, but I liked the bedding and the air conditioning worked well. The staff were very kind including giving me a much needed toothbrush when asked for. The hotel parking was plentiful. I was very happy with my stay and would recommend to others."

"Clean room- no!!! The hardwood floor was so dirty our feet turned black and so did the towel outside the shower door! Mirrors hung had broken frames, and the room smelled like smoke! Staff- rude! Came knocking on our room door asking what’s going on as if we had done something wrong. Said that we were stomping and yelling, which is total false. She even threatened to call the police on us. Parking- minimal. But there was some! Air conditioning- not too powerful!"

"Continental breakfast decent thanks"