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"Exceptional Service at Sugar Beach Viceroy. From the moment we arrived at Sugar Beach Viceroy, we were greeted with the warmest hospitality that set the tone for an unforgettable stay. Every single staff member went above and beyond to make us feel welcome, but two individuals in particular deserve special recognition :) Darelyne, the manager, was an absolute delight. Her sweet, warm, and genuinely pleasant demeanor made every interaction feel personal and heartfelt. Her care and attention made us feel truly valued as guests. It’s rare to meet someone in hospitality who radiates such kindness while maintaining impeccable professionalism — she is a true gem. We also had the pleasure of meeting Mr. James, who surprised us with an incredible upgrade at no additional cost. This thoughtful gesture elevated our experience and allowed us to enjoy the beauty of Sugar Beach in an even more special way. His friendly approach and commitment to guest satisfaction are a perfect example of what makes this resort so exceptional. Between the breathtaking scenery, luxurious accommodations and villas, and staff who treat you like family, Sugar Beach Viceroy delivers an experience that is nothing short of world-class. Thank you to Darelyne, Mr. James, and the entire team for making our stay absolutely perfect. We can’t wait to return! Lots of love!"

"I had an absolutely amazing vacation at this property. From the moment we arrived everything exceeded our expectations. The windjamer landing hotel property was clean,beautiful and equipped with everything we needed for a comfortable and relaxing vacation. We especially loved our tour with Louis who took us on a private boat. Awesome excursion! It made our vacation extra special. Lynette "

"Words truly can not express the hospitality services from front desk to every area of the resort. I will be returning. Thanks for everything!"

"We had a very good time!! I give it 5 Stars"

"Customer service was amazing, everyone was so friendly. Very relaxing hotel. If you are looking for fun, this hotel is very layback not a lot of activity and far from other main hotel. But time well spent, will book again. "

"We’ll be back ! "

"What an island and what a place to stay! Villa Beach Cottages is one of the most pleasant places we've stayed - all-inclusive/its relatives are not our thing. We are looking for home base, which led us here. This was such an amazing find. The cottage was clean with a well stocked kitchen we took advantage of numerous times (Massy Supermarket is .5 miles south). We have zero complaints about the lovely room or its sufficient provisions. The property is beautiful and well maintained. Look at the pictures of the beach. This place is amazing because of its people. We like family owned places because they treat you like guests of the family and take care of anything you need. Set up a roundtrip taxi to Gros Piton the evening before? Done (if you need a taxi, ask them to get Claudius for you if he's available, he's awesome). Dinner reservations in a couple hours? Easy. Make it an hour earlier just because the kids are hungry? Yeah, they took care of that too. The best advice for doing local things the right way? Can't beat this front desk. We primarily dealt with Nicole and Shareesa (I am embarrassed that I might be doing a disservice to one or both spellings), but everyone we came across was wonderful - the kind of people you want to tell about your day. Adela, chef at the restaurant, is one of the sweetest people we've met. Her food is some of the savoriest we've had. Let's not forget Colin, the GM. A good soul with the gift of conversation. We'll be back!"

"The three wall concept was unique, providing unobstructed views. The staff was amazing, very friendly and accommodating. The menu changed a couple times a week providing several dining options. "

"The only change that I recommend is the Premium liquor needs to be offered to all guests even if it includes an extra charge"